This was an Anniversary cruise for us and we were quite pleased with the overall experience (particularly no children on board). My wife's double-doctorate background concluded that, facetiously, Walt Disney must have been involved with Regent's personnel committee because she/we were so, so overwhelmed with the friendly, caring, positive and enthusiastic traits we experienced every single day of our cruise in our interactions with the crew and staff.
Having read some of the previous food reviews on Cruise Critic, we felt we were on a different ship in that our meals were over-the-top good, both as to food quality & appearance and service. Period! They were very good gastronomic experiences.
Our cabin was impressive as will be described below.
Now, as to areas that could be improved, I'd need to start with the embarkation process in Miami where we were crowded into a holding pen area until magically they started calling groups to board the ship. No refreshments or other amenities were offered while waiting, some of whom were there for 2+ hours.
A fairly common complaint I heard on board was the unreliability of the ship's Wi-Fi system.
Another frustration was the lack of sports information on the TV system, i.e. ESPN. We're in the midst of the college and pro football seasons, and the World Series, and we were left in the dark. No one wants a sports bar, but ESPN would have been great.
Finally, our port visit to Costa Maya was less than satisfying, but the other ports were well worth visiting.
Please don't let these few negatives stand in your way. The many, many positives easily overwhelmed the negatives.
Very nice room, which is actually two rooms considering the bedroom is separate and apart from the living area. My wife loved this.
Fun, funky town
My wife wants to move there - she loved it!!!
Very interesting area - fun little towns of the West End & West Bay
Terrible typical small Mexican area