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We chose this cruise mainly due to the itinerary. The itinerary was great. The food was very good in the buffet and in the dining room. The boat itself is old and needs updating. ie; The frame on the mirror was falling off when my husband tried to open it the first time. The table on the balcony was old, had stains and was unsteady. The housekeeping was BAD! The first day we found a broken toenail on the carpet. The base of the table in our stateroom was never dusted and the dust was quite thick, same goes for the TV set. The toilet was never really cleaned properly as you could see the obvious. The housekeeper didn't converse much except toward the last couple of days near 'tipping time' All other services were good and entertainment was okay. The shore excursions were good except for the one on the Amalfi coast. The tour guide there 'M'; did not give us much information or instruction when getting off of the bus for Sorrento. She just dumped us at a site and said to meet her back in 30 minutes. There was a store there where they sold Limoncello products and we learned later that was the factory, so did not buy anything. When I asked her at the end of the tour why we didn't go to the factory she said that was the shop in Sorrento. She did not make many stops to take pictures along he way, so we feel we will need to do this again.

Boat is old and needs updating

Jewel of the Seas Cruise Review by Tabby10

3 people found this helpful
Trip Details
We chose this cruise mainly due to the itinerary. The itinerary was great. The food was very good in the buffet and in the dining room. The boat itself is old and needs updating. ie; The frame on the mirror was falling off when my husband tried to open it the first time. The table on the balcony was old, had stains and was unsteady. The housekeeping was BAD! The first day we found a broken toenail on the carpet. The base of the table in our stateroom was never dusted and the dust was quite thick, same goes for the TV set. The toilet was never really cleaned properly as you could see the obvious. The housekeeper didn't converse much except toward the last couple of days near 'tipping time' All other services were good and entertainment was okay. The shore excursions were good except for the one on the Amalfi coast. The tour guide there 'M'; did not give us much information or instruction when getting off of the bus for Sorrento. She just dumped us at a site and said to meet her back in 30 minutes. There was a store there where they sold Limoncello products and we learned later that was the factory, so did not buy anything. When I asked her at the end of the tour why we didn't go to the factory she said that was the shop in Sorrento. She did not make many stops to take pictures along he way, so we feel we will need to do this again.
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