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Norwegian Bliss Review

4.0 / 5.0
Editor Rating
1208 reviews

Great ship and crew - Horrible boarding/deboarding process

Review for Norwegian Bliss to Pacific Coastal
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acrobatty
First Time Cruiser • Age 60s

Rating by category

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Additional details

Sail Date: Sep 2019
Cabin: Balcony Stateroom

Beautiful ship and attentive crew. Comfortable stateroom. Good food, entertainment, amenities, etc. for just about any interest and taste. Theater shows were high-quality plus the go-kart track was a blast. Go figure - Getting back into pingpong was an unexpected bonus.

All of the good stuff had a terrible downside. Poor communication of key information such as boarding/disembarkation was only surpassed by the pain of actually enduring the process used. Instead of a staggered boarding process, there was only an extremely long line that snaked through a very large building, plus around it outside. This took about 3 hours to complete. At one point, the line snaked around a big room only to end up seating people near the door that they entered. An entire port visit was cancelled completely. At San Francisco, every passenger was required to exit with none allowed to return until everyone was off. We felt lucky to take only 2 hours on this, although others took much longer. Since we had no knowledge of what was involved until the night before, we thus missed an onshore appointment. Whereas I suspect that the port authorities have certain requirements, it almost appeared that the cruise line had not actually gone through these activities before. Of course, because the line in fact regularly enters ports of multiple nations, there is no excuse apparent for the long lines, waits and significant (un-communicated) reduction in shore time.

We did not take any cruise-line arranged shore excursions, so I cannot comment on them.

Cabin Review

Balcony Stateroom

Although never huge on a ship, the room was roomy enough with the necessary amenities. Surprisingly comfortable bed. It would seem that more of the daily information provided by paper could more-readily (or also) be communicated through the TV system. Some of that was there, but many other activities were not well-described or detailed.

Port Reviews

Vancouver

Beautiful area to visit, both in town and area.

Victoria

Very nice small city with lots to see/do in and out of town.

San Francisco

Big city with world-famous sites abounding. We separately booked a tour of Alcatraz and then walked around Pier 39 and Fisherman's Wharf - All within a very reasonable walking distance of the ship. Lots of other sights via public transit if one has the time.

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