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Marella Explorer 2 Review

4.5 / 5.0
Editor Rating
93 reviews
1 Award

Friendly clean wonderful

Review for Marella Explorer 2 to the Western Mediterranean
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Golden50
2-5 Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Sep 2019
Cabin:

Our 50th anniversary. Arrival was a walk from airport in Naples but staff all the way to bus, and happy to help. We had a junior suite and it was roomy, clean and very comfortable. We had ordered the celebration package and at £99 found it excellent value for money. Wherever we were on the ship the staff could not have been more friendly and helpful. The captain (Richard) and his staff were seen at various places on the ship and were very welcoming to the guests. The staff went beyond our expectations. We enjoyed the food, and felt special every time we ate in the restaurants, and again all the staff there were happy and efficient.

Minus would be that next time we will go from an airport using Tui flights, where from the airport your luggage is taken care of till it arrives at your room.It was stressful having gone from Luton on another airline and we were in charge of our cases. We did not get any labels to attach to them and consequently they arrived at our rooms hours after us, despite trying to tell the reps that they had no labels to inform anyone of our ship details. Same when leaving, baggage hall disorganised for us to collect luggage.

We found trying to book the celebration package via the Tui shop thwarted by difficulties in the way. Would book direct in future.

Cabin Review

Roomy and clean, very comfortable.

Balcony a little sad on some of the maintenance details, e.g. painted over so many times, looked rough. But spotlessly clean.

3 Helpful Votes
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