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Pride of America Review

4.5 / 5.0
Editor Rating
2254 reviews
5 Awards

Expected too much I guess

Review for Pride of America to Hawaii
User Avatar
2-5 Cruises • Age 40s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Oct 2019
Cabin: Obstructed Oceanview

I enjoyed where the ship took us. My biggest complaint is the customer service. People that work on the ship could work on customer service. They are not very helpful nor have any kind.of urgency about them. Like to complain about other workers in front of customers. We have been on 4 other cruise before this one and they all had exceptional customer service. So this really threw us back in shock.. we even let some of the worst ones get to us and affect our mood on vacation. The food and drinks were great. Especially the Brazilian steak house, the Italian restaurant and the Hibachi restaurant. I would go again just because it's a good way to see the islands but we would know how the customer service is and not expect more. I hope they can improve in this area. The excursions were well worth it! Thank you.

Cabin Review

Obstructed Oceanview

Alt of storage space in eoom

2 Helpful Votes
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