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Explorer Dream Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
63 Reviews

Very poor

Explorer Dream Cruise Review by Maidmarioninnz64

23 people found this helpful
Trip Details
  • Sail Date: Oct 2019
  • Destination: Asia

We choose this cruise due to the itinerary it stopped in Hong Kong, Vietnam and Singapore. The ship was on its way to Australia.

This ship is not ready for the Australian market. Very focused on its Asia market.

Service was terrible and slow. Very disorganised staff who didn’t know how to apologise.

Had to go looking for service.

Drinks took ages to be served.

Took 3 hours to get on ship. Most of that in a corridor standing and given no explanation for delay. They checked our passports 4 times!

Embankments and disembarkments were very slow and disorganised.

In Hong Kong we took a shuttle from port and only had three quarters of an hour in a city mall. In Vietnam we had to wait 3 hours for us to get on a tender.

So we cancelled next port visit which we were disappointed.

Not enough chill out areas. Some of them got closed for private functions which left few options.

Room bathroom had nasty smell. Reported 5 times nothing changed except the strength of the air freshener.

Activities only focused on Chinese travellers.

Entertainment for the 3 shows we saw was very good though.

There was a contingent of Australians on board that almost everyone were moaning about the same things.

Not a ship to recommend unless they can prepare better for the Australian market.

Travel agents beware of sending your travellers on this cruise

Maidmarioninnz64's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
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Shore Excursions
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Cabin Review

First room was double but asked for twin so they had to move us.

Bathroom had nasty smell that they did not fix after 5 times reported.

It was clean though.

Port & Shore Excursion Reviews

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