We chose this cruise because of the itinerary and the price. We got a balcony room for the decent price. The room was OK, but there was a vibration from the engine or from other mechanical part, that sometimes was severe and disturbed the sleep. We complained to the customer service, someone came to check, he said that this is a known problem and left and that's it. Food was good, wine, coffee and some alcohol drinks were included. During the cruise the itinerary was changed and we had less time in Croatia and more time on the ship. The ship was boring, the entertainment was very boring (we don't speak Spanish). On the fifth day we decided to leave the ship and spend more time in Croatia and it was the best moment of the whole cruise :-). When we informed the customer service that we are leaving they behaved kind of weird in the beginning: they told us that it involves some kind of procedures and it is not easy and we have to pay 25 Euro per person per night (total 100 Euro) to leave!!! I came back in the morning, told them that we are leaving and refusing to pay, singed some form and left. Never again.

Old ship, boring entertainment, the only good thing is food

Horizon Cruise Review by annairlin

Trip Details
We chose this cruise because of the itinerary and the price. We got a balcony room for the decent price. The room was OK, but there was a vibration from the engine or from other mechanical part, that sometimes was severe and disturbed the sleep. We complained to the customer service, someone came to check, he said that this is a known problem and left and that's it.

Food was good, wine, coffee and some alcohol drinks were included. During the cruise the itinerary was changed and we had less time in Croatia and more time on the ship. The ship was boring, the entertainment was very boring (we don't speak Spanish). On the fifth day we decided to leave the ship and spend more time in Croatia and it was the best moment of the whole cruise :-). When we informed the customer service that we are leaving they behaved kind of weird in the beginning: they told us that it involves some kind of procedures and it is not easy and we have to pay 25 Euro per person per night (total 100 Euro) to leave!!! I came back in the morning, told them that we are leaving and refusing to pay, singed some form and left. Never again.
annairlin’s Full Rating Summary
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Cabin Review

Cabin
Cabin was OK