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Norwegian Joy Review

4.0 / 5.0
Editor Rating
326 reviews

Excellent ship, frustrating trip!

Review for Norwegian Joy to Pacific Coastal
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Beh789149
6-10 Cruises • Age 40s

Rating by category

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Additional details

Sail Date: Oct 2019
Cabin: Concierge Family Inside
Traveled with children

Ship was great but It’s been really frustrating. Couldn’t book dinner and activities prior to cruise. Can’t get reservations onboard. Go karts completely booked the entire cruise, my kids can’t go. Only able to have dinner in main dining room twice on 5 night cruise. Missed port in Vancouver. Currently been in line for 1 hour 20 minutes to get off boat in San Francisco. Every time we call concierge, it goes to front desk. Room is great, concierge service is non existent and total waste of money. Credit card went missing from our account, couldn’t play in casino last night. Onboard credits were t correct on our account. I can’t tell you how much time was wasted calling about reservations, accounts, credits etc. not relaxing!

Inside family cabin was awesome! Lots of space and storage. Loved having two bathrooms. Best cabin we’ve stayed in!

Never again. We’ll stick with land vacations or RCI.

Cabin Review

Concierge Family Inside

Great cabin! Best cabin we’ve stayed in. Lots of storage!

3 Helpful Votes
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