Carnival Horizon Review

4.0 / 5.0
477 reviews

COOKIE, WE LOVE YOU

Review for the Southern Caribbean Cruise on Carnival Horizon
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Lady Garrett
10+ Cruises • Age 50s

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Sail Date: Oct 2019
Cabin: Balcony

This is not a new topic. I just want to write about what I was feeling. I just came off the Carnival Horizon Oct 5-13. There were many things that took place during this time. First I miss my flight with Southwest and had to find another flight. AA wanted to charge us 1300 for 2 people one way that is not including baggage. WE found a nonstop flight with Delta that would get us there in time to get on the boat. Thanks Delta. We finally get to the boat at 1:55 to find out that the people that normally take our luggage doesn't take luggage after 2.. So my husband and I had to carry our own luggage through security. I put my back pack on the conveyor belt and left it when I walked off. As I was going to get on the escalator my luggage was too heavy for me and my luggage tumble to the ground, my shoe went the other way. Security came to help. When I reach the top of the escalator I realize my back pack was left and my hubby realize that he had lost the slip that security gave him. I went back to get my back pack to find that the security officer had my back pack in the lost and found but then he tried to come on to me. I retrieve my back pack from him. I left to join the Mr then he had to go back to get the slip that he lost so we could continue through security. Once we get to the next security he lost the slip again after searching he found the slip stuck to the back of his cell phone. After this I told my husband lets go back in prayer again so we prayed. After all this we were glad to be on the Carnival Horizon.

While on the ship for the week a lot of unfortunately things took place. MY husband met a couple on the 11 deck and later we found out that her husband was taken off the ship because he had died. Also a fight broke out that included about 25 people and they were put off the ship in Curaco. I didn't see the fight. But I did see a little boy got burn with hot chocolate and on the first floor I witness two young boys in handcuff laying face down on the floor screaming "I am going to sue yall." I met a mother that daughter left her medication and she share with me that her daughter had to pay the doctor 100 to see him and pay 100 for the shot that she needed every day. I shared all of this to say After all I been through I still have my joy!!! And after all the mistake mishap having COOKIE as our cruise director made it all right. COOKIE you were AMAZING. MY cruise would not have been a success if it weren't for you, not only are you amazing you are AWESOME. Carnival should allow you to TRAIN ALL the cruise director on all the Carnival fleet except for MATT. YOU & MATT is a force to be reckon with. Canival please pay attention to your Customer. WE Need people like Cookie & Matt that are gifted for this job as a CD. . Who wants a boring CD. NOT me. I will go on a cruise just because MAtt & Cookie is there please take heave. Someone please show this to Cookie & Matt. I want them to know how VAUABLE they are.

Cabin Review

Balcony

AWESOME

5 Helpful Votes
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