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Pick this cruise based on its Baltic itinerary, which was all that was expected.. Plus * Music offerings both in variety and quality was great * Food was good both in dinning and buffet( had very good variety) * Staff was very friendly * Excursion personnel were helpful * Had a wide variety of things to do on the ship from Microsoft training to art and alcohol informational sessions * Was compensated for the negative cabin experiences, but could have been better, i.e. they provided free dinner at premium restaurants, but made use pay for our individual (1 each) pop/drinks Minus * Cabin was underneath pool area and it was miserable, ship crew rearranging chairs and washing area, late night and early mornings * Movie's volume in pool area was so loud, could hear it in my cabin one floor down * To get answers from service desk staff had to ask 2 or 3 different persons to get an accurate answer * Pop/soda cards was for bar pop only, can of pop cost more and charged to room * Had frustrating experience playing Texas Holdem in Casino..in short was winning!, then dealer got full house, I got four of a kind, winner again..dealer called pit-boss over, they both looked at each other for a several seconds .. pit-boss said count the cards..then he said replace the deck... All of this was to affect the flow of the game and re-establish the casino's odds of winning..bad gaming sportsmanship... Again protecting the ship's profits.. I walked away.. General Observations * Ship is new and understated, wonder what it will look like/hold up in the future * Ship was overall the nosiest ship I have been on * It felt like the ship and personnel where there/measured to make a profit

August 2019 Baltic Cruise

Nieuw Statendam Cruise Review by Olsonmgship

Trip Details
  • Sail Date: August 2019
  • Destination: Baltic Sea
  • Cabin Type: Verandah Stateroom
Pick this cruise based on its Baltic itinerary, which was all that was expected..

Plus

* Music offerings both in variety and quality was great

* Food was good both in dinning and buffet( had very good variety)

* Staff was very friendly

* Excursion personnel were helpful

* Had a wide variety of things to do on the ship from Microsoft training to art and alcohol informational sessions

* Was compensated for the negative cabin experiences, but could have been better, i.e. they provided free dinner at premium restaurants, but made use pay for our individual (1 each) pop/drinks

Minus

* Cabin was underneath pool area and it was miserable, ship crew rearranging chairs and washing area, late night and early mornings

* Movie's volume in pool area was so loud, could hear it in my cabin one floor down

* To get answers from service desk staff had to ask 2 or 3 different persons to get an accurate answer

* Pop/soda cards was for bar pop only, can of pop cost more and charged to room

* Had frustrating experience playing Texas Holdem in Casino..in short was winning!, then dealer got full house, I got four of a kind, winner again..dealer called pit-boss over, they both looked at each other for a several seconds .. pit-boss said count the cards..then he said replace the deck... All of this was to affect the flow of the game and re-establish the casino's odds of winning..bad gaming sportsmanship... Again protecting the ship's profits.. I walked away..

General Observations

* Ship is new and understated, wonder what it will look like/hold up in the future

* Ship was overall the nosiest ship I have been on

* It felt like the ship and personnel where there/measured to make a profit
Olsonmgship’s Full Rating Summary
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Cabin Review

Verandah Stateroom
Cabin VC
* Cabin was underneath pool area and it was miserable, ship crew rearranging chairs and washing area, late night and early mornings
* Movie's volume in pool area was so loud, could hear it in my cabin one floor down
* To get answers from service desk staff had to ask 2 or 3 different persons to get an accurate answer
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