We had 3 rooms, a group of 10. We have sailed with Royal Caribbean and decided to give Carnival a shot this year; what a mistake. Everyone who worked on this ship looked mad all the time, employees would run you over, would not get out of your way when you were walking throughout the decks, pool areas and dining areas. The bartenders looked miserable and angry all the time, it was evident they did not want to be there.
We had purchased the Cheers package, and yet the bartenders tried to limit every single thing you could order. If we ordered a drink, and didn't want bottom shelf liquor, we were told no, or just completely ignored until we had to demand the bartender to make our drink the way we wanted. After going back and forth with the bartender, we explained, per Carnival policy, you're allowed to have a drink of up to $20, therefore, allowing us to have top shelf liquor drinks. Although you are limited to 15 drinks per day, we were able to reach 11, and we stopped due to the fact they were using so much syrup, it would literally have your stomach hurting (by the way, not even tipsy off these drinks, very suspect).
The Food: Absolutely horrible. The best food on this ship was the brisket from Guys BBQ and the burgers from Guys Burgers. The buffet was an absolute joke, the dine in was the same horrible food they were putting on the buffet. The pizza, well lets just say, that pizza didn't live long enough to make it to the oven, it was so dry and over cooked. Then comes desert; nobody can mess up desert, right? Well, Carnival Breeze even managed to mess up the desert, which was also disgusting. Hey, at least the Ceaser Salad was good.
Instead of just hopping on here to leave a bad review, I did contact Carnival directly to inform them of our experience and also all the other passengers who were mummering about the horrible experience. I wanted to let Carnival know directly so that they could focus on what matters most. Some times, it's all about changing the small things to make big experiences matter, like a smile when you are being served, having a bartender who not only smiles, but listens to what you want. Friendliness was the main factor missing from the experience, and it was very odd that it was the entire ship. This experience just didn't feel like a 7 day vacation, it felt like we were a nuisance to everyone and really felt out of place.
Unfortunately for Carnival, this will be my last cruise with them. I will gladly stick with Royal Caribbean as my experiences with Royal Caribbean are just what their name says, Royalty. Our group is also considering Norwegian as we have heard amazing things about them as well.
The Cabin was pretty nice, definitely had plenty of room for 4 people. I won't do a room smaller than a suite, regardless who I cruise with. The housekeeper was good and he did receive a tip, thank you Jose.
The excursion we booked was on the island and $35 per person to take a tour to Mountain Top, and then to a beach. The beach was okay, not the best, however, as we travel to these islands, we are learning for our next trips.View All 269 Beach Reviews
Enjoyed to city tour.
The Jet Ski's were the highlight of the trip. Almost a shame that 40 minutes outdone 7 days. I did fracture a rib by getting thrown off the Jet Ski, but still had a blast and didn't let a little fracture dampen our experience as we needed something to take our minds off the experiences we had been receiving on the ship.View All undefined undefined Reviews