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Norwegian Sun Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,215 Reviews

Sunny Times on the Sun

Norwegian Sun Cruise Review by Seavoyage

2 people found this helpful
Trip Details
  • Sail Date: Oct 2019
  • Destination: the Western Caribbean
  • Cabin Type: Penthouse with Balcony


This cruise was our first NCL cruise. We are four star (22 cruises) HAL cruisers. We chose this particular cruise as an impromptu getaway. Port Canaveral is an easy drive from our home and this cruise was more of a ship destination for us than a port destination. Given some of the dreadful reviews we had low expectations. We traveled in a Penthouse Suite therefore our experience may be a bit skewed from the other reviews due to the fact we were literally waited on hand and foot and we were able to escape the masses if we chose. I cannot say enough about our Butler and Concierge. They are indeed the most thoughtful, lovey and professional individuals we have ever met on the high seas. The Sun is an older ship (18 years) and was refurbished in 2018. The Sun's decor is a pleasing with lots of wood detailing. She sailed smooth with minimal motion or vibration. Her wear and tear appeared minimal however there was at times a strong smell of sewage in some of the hallways. On one particular evening, in our cabin, after several calls, (4 to be exact) to guest services, it was determined we required several members of the housekeeping staff to wipe down the cabin walls with a disinfectant as the sewage smell was overbearing. Hey, "Ship Happens" and due to the response of guest services and the housekeeping staff at 4 am, we were able to resume sleep and enjoy the next day. Ok, enough about that "Ship."


Parking was plentiful and appeared safe in Port Canaveral Garage 10. Right across from the Ship.


Outstanding Service all the way around - Note: Suite PAX have a separate check-in area. Here is where we first met who explained Suite offerings and from there we were personally escorted on board to enjoy a great lunch in Cagney's. We were in our cabin by 12:30p immediately thereafter there was a knock on our door and we met our Butler. Our luggage arrived by 2:30pm and the muster drill was outside on deck at 3:30pm until several rude and annoying late comers later - 4:20pm. What the hell is the matter with horribly ignorant people that you cannot get to a mandatory, well advertised and announced drill on time? (there I had my say;-).


As Suite PAX we were able to dine in Cagney's for both breakfast and lunch, which we did on several days, of course that was great and we also had dinner there several times as well - absolutely exceptional fare and the service was impeccable. We did have room service twice. Francis handles this and it was perfect and on point both times. We had a couple lunches in Moderno, wherein you can make your own sandwiches, you will also find pizza here and it was ok. Moderno for lunch was always kept clean and fresh. We did have a breakfast once in the Garden Cafe (Buffet) however it was later in the morning and it was pretty good. We tried lunch the the GC one day but it was just a "Ship Show" so to speak as it was crowded and food appeared sloppy. We also ate dinner in the Sports Pub one night - service great but food was nothing special. We also had dinner in both Dining Rooms (Seven Seas and Four Seasons) Both were great but we preferred the atmosphere of the Seven Seas over the Four Seasons. Note: Shorts are thankfully not allowed in the Seven Seas (for goodness sake men, put some pants on for dinner:-).

Bars -

Most were always crowded, therefore always a wait time. Drinks were great and wine selection was plentiful. My favorite bartender is Sophia in the Champagne Bar before dinner. Rude dude later night bartender in The Bliss Lounge- you know what you did buddy.

Entertainment -

Was hands down just fun, great and entertaining. Note Suite PAX have special seating in the Theater so we had great seats for any night we attended.

Pool Area -

If you enjoy incredibly loud, ear piercing music, during the daylight hours, this is most definitely the spot for you! Me not so much, yeah like not at all. During the day the music is blaring, no kidding, and if the performers are there, well look out honey. Thankfully there are enough spaces on board the beautiful Sun to move away from the noise pollution or perhaps bring some earplugs....

Exercise options-

The lovely Sun has a full and pretty wide Promenade for both walking and jogging, so if you are a walker or a jogger, you will be very happy. The gym is great as well. Plenty of up to date options. We did not join in an exercise group so cannot comment on that.

Staff and Service-

We found The Sun to have professional, wonderful, kind, caring, appreciative and proud staff/team members from the Captain to his entire crew! There were only 2 staff members we encountered that should perhaps find another profession, but who knows their struggles so who am I to say. In service you reap what you sow. So as a guest be nice, be kind, try some thoughtfulness because it typically goes a long way. It's so annoying reading some of these reviews about the staff/team members as these wonderful, hardworking folks work such long hours, doing repetitive back aching labor for minimum compensation. Oh and if you don't appreciate that commentary...tough, it's my review.


Smoking is allowed - therefore we avoided.

Art Show - Did not attend - shows are mostly during the afternoon hours.

Shopping Area-

It's laid out nicely - several nice pieces and unique items and they have fun games and giveaways.

Disembarkation -

Suite PAX are escorted off away from the masses. Huge perk!

Would I/We recommend the Sailing on the Sun?

Yes, Of Course, but only in a Suite:-)

Note: I would have given this cruise an overall "Excellent" if it were not for the overbearing sewage smell issue in the Suite on that one fateful night.

Seavoyage's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
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Shore Excursions
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Cabin Review

Penthouse with Balcony

Spacious room, spacious bathroom and changing area, great balcony, and we hardly ever and I mean this literally ever saw our room steward....hmmmmm

Port & Shore Excursion Reviews

Port Canaveral (Orlando)

Easy in and out of Port. Liked the garage parking.

Great Stirrup Cay

While GSC is not our beloved HMC it is indeed the precious and beautiful Bahamas. What is not to love. The music is very loud however really wish they would tone that down. The repetitive bass could be heard well across the island. We had to leave early (evacuated) due to high seas. We were grateful we were able to step foot on such a well organized and rugged beauty. Looking forward to going back. Thank you.

Key West

Did not get off the ship but always love Key West! Tip if you like Key Lime Pie visit Kermits! It's his Mom's recipe. Frozen Chocolate Dipped Key Lime Slice by his Koi Pond is magic.....you may even have the pleasure of meeting Kermit and his pup!

Costa Maya

We did not get off the ship - weather was great though


We did not get off the ship. Weather was great though

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