1. Home
  2. Cruise Reviews
  3. Volendam
Our 7 night dream Alaskan cruise was greatly marred due to the horrid cabin location. Cabin 392 and neighbouring cabins should not be used for paying guests (especially NOT as an UPGRADE) unless passengers made aware that the kitchen is located directly above. If you are wanting a decent nights sleep at all during your cruise ensure you check your cabin location. A late night here and there and early mornings to make the most of your day is what we expected but certainly didn’t get. Kept awake until after midnight every night and woken again early hours (sometimes as early as 4.30am) due to the noise from the kitchen preparation/cleaning? above us. The cabin itself was comfortable and a fairly good size but again the location DREADFULLY. We enjoyed the food and the dining areas were pleasant but found the counter service in the buffet very disorganised and slow a lot of the times. Very put off by the tipping that was automatically added to our account daily and then the expectation of further tipping at the bars, is this not double dipping? Would much rather tip the staff personally ensuring the full amount went to deserving staff and not only a small portion making it to them with the rest going back to the cruise company. Activities and shows were enjoyable but found the music in the lounge very repetitive. The majority of the shore excursions were just to expensive to participate in but enjoyed the time exploring the beautiful little ports.

Cabin location marred whole experience

Volendam Cruise Review by LovesTravel31

3 people found this helpful
Trip Details
  • Sail Date: July 2019
  • Destination: Alaska
  • Cabin Type: Large Ocean-View Stateroom
Our 7 night dream Alaskan cruise was greatly marred due to the horrid cabin location.

Cabin 392 and neighbouring cabins should not be used for paying guests (especially NOT as an UPGRADE) unless passengers made aware that the kitchen is located directly above.

If you are wanting a decent nights sleep at all during your cruise ensure you check your cabin location. A late night here and there and early mornings to make the most of your day is what we expected but certainly didn’t get. Kept awake until after midnight every night and woken again early hours (sometimes as early as 4.30am) due to the noise from the kitchen preparation/cleaning? above us.

The cabin itself was comfortable and a fairly good size but again the location DREADFULLY.

We enjoyed the food and the dining areas were pleasant but found the counter service in the buffet very disorganised and slow a lot of the times.

Very put off by the tipping that was automatically added to our account daily and then the expectation of further tipping at the bars, is this not double dipping? Would much rather tip the staff personally ensuring the full amount went to deserving staff and not only a small portion making it to them with the rest going back to the cruise company.

Activities and shows were enjoyable but found the music in the lounge very repetitive.

The majority of the shore excursions were just to expensive to participate in but enjoyed the time exploring the beautiful little ports.
LovesTravel31’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Holland America Volendam price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Large Ocean-View Stateroom
Cabin EE 392
Cabin should not be used for paying passengers due to the HORRID location.
Even worse to think we paid extra to be upgraded, what a joke.
Directly beneath kitchen so noise until after midnight and from early early morning.
When spoke to guest services no solution at all just bad luck nothing they could do
Lower Promenade Deck Inside Cabins, Outside Cabins