Majesty of the Seas Review
Good Value, Great Service, Poor Ship Condition
Rating by category
Additional details
Disclaimer: This was our first trip with RCCL, our last 3 x were with Disney Cruise Line(which we were very happy with). I have 3 small children- 3, 6, 8., and am particular for quality/service, and have allergies- hence my experience.
Check-In: We did online check-in and had to redo all the paper work at check-in again, and still spent more time fixing it on board. Lots of lines/long waits to get on board and at guest services. Put a damper from the start of the trip. Once onboard were greeted by cigarette odor. There is a constant cigarette odor in atrium area because of the casino.
Dining: Didn’t like that we were assigned to a shared table. I’m here to vacation with my family, not to mingle. It took some time but we were reassigned to a private table. Food in dining rooms overall was very good, service was top-notch. It was the highlight for us on the ship. They were able to accommodate any special requests. Had room service one morning and it was great and on time. Buffets were good and had a lot of variety. Enjoyed Sorrentos pizza and the deli options for the kids. Tables were always clean.
Cabin Review
Ocean View
Cabin: Luggage was delivered by the time we got to our cabins. We read cabins were outdated and tiny, which I was fine with. However, they are extremely worn out & dirty. Comparable to Motel 6 or 1-star hotel. The ship was recently dry docked but I don’t think it included cabins. So sad RCCL hasn’t continued to invest, because we would have had a much better experience if the cabin was kept up. I had cleaning wipes to use on everything. Carpet was gross. There was a very strong urine odor in the bathrooms and I had to have coffee grounds to dilute the smell. My room steward did his best every day given the poor state. We were kept up at night from the furniture creaking and loud noise banging within the walls. My daughters bunk would vigorously shake and scare her, at random times day and night. I wouldn’t let any of my kids sleep on the bunk as I was afraid something could snap at any time. And for the muster drill they separated us (we had adjoining rooms) and it was a nightmare with small children.