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Whilst the ship was very clean and nice cabins, other aspects destroyed our experience. The restaurant was appalling on all visits over the 11 days. As eating is a big part of cruising, it ruined our cruise. The restaurant management were unhelpful and we walked out 3 times as totally disappointed. Never again will I board a MSC cruise ship. The music noise on the open decks were too much so could not relax. The bars were always busy so difficult to find any seating at some times. The public interior areas were kept very clean.Toilets sometimes blocked. The "selling" was OTT with shop discount notifications over the PA, bingo ticket sellers going around the many decks. The disembarkation procedure a bit chaotic. As regular cruisers on many other lines, this was our worst experience. We did not go to any shows so cannot comment but other cruisers spoke positively of the shows.

Never again

MSC Poesia Cruise Review by Keith05

1 person found this helpful
Trip Details
Whilst the ship was very clean and nice cabins, other aspects destroyed our experience. The restaurant was appalling on all visits over the 11 days. As eating is a big part of cruising, it ruined our cruise. The restaurant management were unhelpful and we walked out 3 times as totally disappointed. Never again will I board a MSC cruise ship. The music noise on the open decks were too much so could not relax. The bars were always busy so difficult to find any seating at some times. The public interior areas were kept very clean.Toilets sometimes blocked. The "selling" was OTT with shop discount notifications over the PA, bingo ticket sellers going around the many decks. The disembarkation procedure a bit chaotic. As regular cruisers on many other lines, this was our worst experience. We did not go to any shows so cannot comment but other cruisers spoke positively of the shows.
Keith05’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
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Cabin Review

Balcony Stateroom – Aurea
Cabin B3 15012
Excellent and spacious. Cabin steward very professional and kept our suite spick and span.
Alfieri Deck Inside Cabins, Balcony Cabins, Suite Cabins