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Carnival Paradise Review

3.5 / 5.0
Editor Rating
935 reviews

Maitre d is the Worst, Does not understand customer service.

Review for Carnival Paradise to the Western Caribbean
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stpeteman1
10+ Cruises • Age 50s

Rating by category

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Additional details

Sail Date: Oct 2019
Cabin: Grand Suite
Traveled with children

Stay out of the Elation Dinning Room for Brunch, Crazy slow service, Rude waiters, There was a prob. with a 5.00 drink, we called for the Maitre d, ....he could have cared less. He has no idea what customer service is. I spent over 14,000.00 to take our whole family on this trip and could not get an issue with a 5.00 drink corrected.....really !

We are both Platinum, but this is our last Carnival trip....they have become the worst line on the sea. they just don't care, grad the money and go.

The cabin was nice, we always get a suite, however don't look for nice soaps, or the other comp items that suite guest used to get.....nothing now.

Cabin Review

Grand Suite

Cabin GS

the cabin was fine

6 Helpful Votes

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