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Stay out of the Elation Dinning Room for Brunch, Crazy slow service, Rude waiters, There was a prob. with a 5.00 drink, we called for the Maitre d, ....he could have cared less. He has no idea what customer service is. I spent over 14,000.00 to take our whole family on this trip and could not get an issue with a 5.00 drink corrected.....really ! We are both Platinum, but this is our last Carnival trip....they have become the worst line on the sea. they just don't care, grad the money and go. The cabin was nice, we always get a suite, however don't look for nice soaps, or the other comp items that suite guest used to get.....nothing now. I love the Casino.....I live there, they are the best. the food is lacking, I will just leave it at that. now we know why the stock is dropping like a rock.....you just can't keep treating people bad, and think they will come back. We are looking for something a little more first class.

Maitre d is the Worst, Does not understand customer service.

Carnival Paradise Cruise Review by stpeteman1

2 people found this helpful
Trip Details
Stay out of the Elation Dinning Room for Brunch, Crazy slow service, Rude waiters, There was a prob. with a 5.00 drink, we called for the Maitre d, ....he could have cared less. He has no idea what customer service is. I spent over 14,000.00 to take our whole family on this trip and could not get an issue with a 5.00 drink corrected.....really !

We are both Platinum, but this is our last Carnival trip....they have become the worst line on the sea. they just don't care, grad the money and go.

The cabin was nice, we always get a suite, however don't look for nice soaps, or the other comp items that suite guest used to get.....nothing now.

I love the Casino.....I live there, they are the best.

the food is lacking, I will just leave it at that. now we know why the stock is dropping like a rock.....you just can't keep treating people bad, and think they will come back. We are looking for something a little more first class.
stpeteman1’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Ages 3 to 6
Ages 13 to 15
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Cabin Review

Grand Suite
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the cabin was fine
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