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Sapphire Princess Review

4.5 / 5.0
Editor Rating
988 reviews
6 Awards

Disappointed

Review for Sapphire Princess to Canada & New England
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wanda world
10+ Cruises • Age 60s

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Additional details

Sail Date: Sep 2019
Cabin: Balcony

With excitement we looked forward to this cruise. We would be sailing with Princess after 5 years because the itinerary was so special and it would coincide with my special birthday. Embarkation and disembarkation was brilliant, it was quick and well organised just how I had remembered and valued Princess for unfortunately this is where my admiration began and ended.

The cabin was small but serviceable, bathroom tiny and in need of major update especially the  shower. The shower only had a shower curtain that had seen better days. The balcony was nice with 2 chairs and small table but old and tired. The room was well maintained by our Stewart Heinrich Tajano. He was excellent, very friendly and nothing seems too much bother.

The quality and choice of food on offer was such a disappointment since our last Princess cruise around 5 years ago. Not an inspiring menu and I have never seen so many meals left, returned or complained about as I have on the Sappire Princess . Food undercooked, over cooked, not sufficiently defrosted, tough steak, rubbery lobster food served cold, lack of or poor presentation of meals and I am still looking for the sticky toffee in the so called sticky toffee steamed pudding. Food for formal evenings should be special and not as one couple I overheard say 'I got all dressed up for the best meal on the menu being fish and chips'. To be honest I have seen better menu's and quality of food in my local cafe. 

Cabin Review

Balcony

Cabin BC

The cabin was small but serviceable, bathroom tiny and in need of major update especially the  shower. The shower only had a shower curtain that had seen better days. The balcony was nice with 2 chairs and small table but old and tired.

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