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Vision of the Seas Review

3.5 / 5.0
1,184 reviews

A disgrace to cruising

Review for Transatlantic Cruise on Vision of the Seas

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Value for Money
Public Rooms
Fitness & Recreation

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Sail Date: Apr 2010

Embarkation: A disgrace to any cruiseline, and after 30 cruises the worst I ever experienced. It took over 2.5 hours to finally get to the ship. We were left in the rain for most of that time. Between the embarkation area and the ship, a few hundred yards, we were left on a bus for about 45 minutes (some people for 2 hours) while we waited to get on the ship. No staff member came to afford us an explanation.

Food: Very poor. The meat was of dubious quality, in the Windjammer we were served a lot of brisket, and the menu was geared towards Brazilian tastes. Pre cruise we were given a dining time choice and chose 8.45, the actual dining time turned out to be 9.30, with us leaving the dining room after dessert at about 11pm, much too late for comfort. Even after days at sea we were told that a certain item was not available - most bizarre, did the chef not know what was in his store? Also on a few occasions we ordered an item to find it had been substituted and were given no explanation or apology. Perhaps they didn't think we'd know the difference between prawns ans clams, or a greek salad with feta cheese and a cheddar cheese salad!! On 3 occasions our table was given a very dirty glass. They even ran out of cheese for the cheese plate. The Windjammer food varied between poor and mediocre and had little variety, how often can they offer beef and olive casserole? Seats were highly prized on the many sea days. Around 3pm a nice pudding was served along with scones. Any food served on deck was accompanied by plastic cutlery!!

Entertainment: We had been disappointed to realise that this was a Brazilian cruise with maybe 150 English speaking guests. Had I realised that English would not be the 1sr language I would have gone with Costa or MSC where English is liberally translated. The shows were mainly orientated towards Brazilian tastes. At all entertainment the staff spoke at length in to the Brazilians and we got a 20 second synopsis and in some cases, as in the smaller venues when say 'Name that Tune' was held, we were totally ignored. This was downright rude and inconsiderate. There was very little music in the bars, one night we were not interested in the show as it catered for the Brazilians and trawled the bars looking for an alternative, there was absolutely no entertainment anywhere else on the ship. There were no gala evenings, no midnight buffet, no chocolate buffet, no ice carvings, no tit bits served in lounges around midnight.

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