I had high hopes for this cruise since some friends of ours took it just a few months ago. Unfortunately, my husband and I were a bit disappointed. I have cruised many times on different liners and have always been in awe of the friendly smiling crew. This cruise was very limited on that. We were not greeted with smiles, some of the bar staff were rude, some of the servers in the restaurants were rude and not many staff members had smiles on their faces and were ready to help if you were "lost". One night our group of 9 wanted to take some pictures since we were all celebrating our 55th birthdays. We got dressed up and went in search of some of the ships photographers. the very first photographer we saw stated that he would take the pictures yet we had to do exactly what he said, when he said it and a few of us would have to "LAY" on the ground. He saw we were all dressed in dresses and suits. We left there immediately and moved on. The photographer at the Atrium stairs was wonderful and help us and also let us do some "fun and cute" pictures. Another photographer we went to would not let us do a "fun" picture. She also kept telling someone in our group to smile and she was waiting to take the picture until she smiled. The woman in our group DOES NOT smile (for personal reasons) and we kept telling her to just take the picture. It was uncomfortable.

The bartender and wait staff (Antonio) in the Mojito bar was FABULOUS! The specialty dining was amazing yet the food in some of the other dining areas was dry and not that good.