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Norwegian Gem Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,530 Reviews

2019 Atlantic Canada

Norwegian Gem Cruise Review by Jeep_Rick

0 people found this helpful
Trip Details
  • Sail Date: Sep 2019
  • Destination: Canada & New England
  • Cabin Type: Balcony

Fall in New England by cruise was a bucket list item. Really enjoyed spending time in Quebec City before the trip started. Processing for boarding was going well until we all got stuck in a line outside as small groups were allowed to enter the ship, waiting in line for 40 mins. The rooms were all available by 1pm which was better than previous ships. Our cabin steward was the best. The buffet was the lowest quality we encountered, always the same and sometimes lacking of food. The entertainment was below par. We had a feeling that the majority of the staff was tired and in a bad mood. But some were very nice and helpful. Our first formal dinner in the back of the ship was really bad, worthy of complaining. Bad slow service and marginal food. The Magenta and the steak house were much better. The best shore excursion was Bar Harbor with lobster and sunshine. The ship is getting old and needs updating and paint. Getting off the ship in Boston was good and unhurried.

Jeep_Rick's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Cabin BB 10630

Our cabin was an upgrade we won in a bid. It was a nice surprise and always perfect, due to our wonderful room Steward named Dee.

Port & Shore Excursion Reviews

Quebec City

We booked our own pre boarding city tour for 3 days.

Sydney (Nova Scotia)

We just walked off the ship and went to eat at Tim Hortons donuts.


We just walked off the ship to stretch our legs.

Bar Harbor

I was born and raised in Maine but never saw Bar Harbor so did a walking tour and then ate the best lobster roll lunch.

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3 Reviews Written
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