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We chose this cruise as it was the only one that suited a family holiday in School holiday times. 5 of the 7 guests have cruised extensively before, 2 were new to cruising. They will not cruise again after this experience. The rooms were terrible. Torn carpets, everything is falling apart. The rooms are dirty (could clearly see spilled drinks and food just left on the walls) mould throughout bathrooms and around windows on oceanview rooms. The sheets are just nasty, stained from years of use. You did not feel like lazing around in your room that is for sure. One of the rooms was so bad it took several days of complaining but eventually the bathroom was regrouted and siliconed. It shouldn't take days to get an issue sorted. And for all these inconveniences a bottle of wine was offered and dinner at salt. No room change or refund, disgusting customer service. The rooms smelled, they are in need of a thorough deep clean. Add to all this that for most of the cruise the a/c around the boat seemed to not work very well especially in the rooms. Some people we spoke to could not get there rooms below 25 degrees. On the last few nights it did start to work better but black dust and dirt was coming out the vents. Back to the smells, the boat is just old. All the bathrooms in the main areas always seemed to be overflowing constantly, not just 1 but everywhere you went. You spent a lot of time holding your breathe as you walked past certain parts. As for activities, there is not a lot to do on p&o ships. It was our second time on board one of there ships and I don't think i would ever cruise with them again. There are plenty of other options and good deals out there. If your just looking to buy a drinks package and get hammered drunk all day, then maybe this is for you but everything about p&o compared to other lines is budget. Everything is an extra. I've been on budget ships before and you get what you pay for, but for the price of these cruises for a few hundred extra i would definately go on something else. Pacific aria should be retired well and truely. P&O should be ashamed to be charging guests for such a horrid experience. I also feel extremely sorry for all the staff stuck on board, they seem severely over worked. They all look tired, and fed up, cant blame them. 2 guys cleaning 36 rooms, no wonder they are filthy.

You're better off spending your money elsewhere, this ship is done!

Pacific Aria Cruise Review by banno84

1 person found this helpful
Trip Details
We chose this cruise as it was the only one that suited a family holiday in School holiday times. 5 of the 7 guests have cruised extensively before, 2 were new to cruising. They will not cruise again after this experience. The rooms were terrible. Torn carpets, everything is falling apart. The rooms are dirty (could clearly see spilled drinks and food just left on the walls) mould throughout bathrooms and around windows on oceanview rooms. The sheets are just nasty, stained from years of use. You did not feel like lazing around in your room that is for sure. One of the rooms was so bad it took several days of complaining but eventually the bathroom was regrouted and siliconed. It shouldn't take days to get an issue sorted. And for all these inconveniences a bottle of wine was offered and dinner at salt. No room change or refund, disgusting customer service. The rooms smelled, they are in need of a thorough deep clean. Add to all this that for most of the cruise the a/c around the boat seemed to not work very well especially in the rooms. Some people we spoke to could not get there rooms below 25 degrees. On the last few nights it did start to work better but black dust and dirt was coming out the vents. Back to the smells, the boat is just old. All the bathrooms in the main areas always seemed to be overflowing constantly, not just 1 but everywhere you went. You spent a lot of time holding your breathe as you walked past certain parts. As for activities, there is not a lot to do on p&o ships. It was our second time on board one of there ships and I don't think i would ever cruise with them again. There are plenty of other options and good deals out there. If your just looking to buy a drinks package and get hammered drunk all day, then maybe this is for you but everything about p&o compared to other lines is budget. Everything is an extra. I've been on budget ships before and you get what you pay for, but for the price of these cruises for a few hundred extra i would definately go on something else. Pacific aria should be retired well and truely. P&O should be ashamed to be charging guests for such a horrid experience. I also feel extremely sorry for all the staff stuck on board, they seem severely over worked. They all look tired, and fed up, cant blame them. 2 guys cleaning 36 rooms, no wonder they are filthy.
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Cabin Review

Cabin 5190
Our cabin was old and dated. It smelled. It wasn't the worst. The ship is in dire need of fixing.