• Help Ukrainian Families in Need: World Central Kitchen Donation Match
  • Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Norwegian Escape Review

4.0 / 5.0
Editor Rating
2854 reviews
5 Awards

Stay Away from Norwegian

Review for Norwegian Escape to Canada & New England
User Avatar
6-10 Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Sep 2019
Cabin: Mid-ship Mini-Suite with Balcony

We chose this cruise because the itinerary of cruising upper New England and Canada to view the Fall Colors appealed to us. We are recently retired and have enjoyed cruising with Princess and Celebrity, so we expect to cruise regularly in the future. We decided to give Norwegian a try. Big mistake. Embarkation was disorganized and confused. Once on board the problems and disappointment continued. The massive ship felt crowded everywhere. We had problems with our onboard account (Norwegian lost our credit card number and deactivated our account without our knowledge), the food in the crowded dining rooms was bland and uninspired (my guess is they want you to visit the Specialty Restaurants for an additional charge), and the food in the buffet wasn’t worthy of a Golden Corral. They were pushing drink packages so the ship was full of drunk, rude people. And rather surprisingly, many of the crew seemed very unhappy, some even surly. If you’re considering cruising, there are much better choices out there. I cannot imagine ever cruising with Norwegian again.

Cabin Review

Mid-ship Mini-Suite with Balcony

Cabin MB

The cabin was nice and room attendant responsive.

3 Helpful Votes
previous reviewnext review

Find a Norwegian Escape Cruise from $479

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.