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Family friendly and to try a new cruise line . What we got was the rudest most unhelpful staff I have ever seen in the 15+ years of cruising. The dinning was average and again “couldn’t care less type of attitude “ Nobody seemed to know what was going on and never got the same answer twice. We had a tight connection and wanted to know how long roughly it would take to leave the ship with our own bags and was told the immigration could be slow and on leaving the ship there was no immigration! The cabin was average but what tipped my wife over the edge was no tissues in the bathroom. She was told it was because we didn’t have a higher enough grade balcony!!!! Staff had a poor command of English and didn’t know what was going on . Overall very disappointing and will never travel with them again.

Waste of time

MSC Orchestra Cruise Review by Wave63

Trip Details
  • Sail Date: October 2019
  • Destination: Mediterranean
  • Cabin Type: Balcony Stateroom – Fantastica
Family friendly and to try a new cruise line .

What we got was the rudest most unhelpful staff I have ever seen in the 15+ years of cruising.

The dinning was average and again “couldn’t care less type of attitude “

Nobody seemed to know what was going on and never got the same answer twice.

We had a tight connection and wanted to know how long roughly it would take to leave the ship with our own bags and was told the immigration could be slow and on leaving the ship there was no immigration!

The cabin was average but what tipped my wife over the edge was no tissues in the bathroom. She was told it was because we didn’t have a higher enough grade balcony!!!! Staff had a poor command of English and didn’t know what was going on .

Overall very disappointing and will never travel with them again.
Wave63’s Full Rating Summary
Enrichment Activities
Value For Money
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Ages Under 3
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Cabin Review

Balcony Stateroom – Fantastica
Cabin B2
Small but ok
Clarinetto Deck Inside Cabins, Balcony Cabins