I chose this ship specifically for the Itinerary (Barcelona, Cannes, Florence, Palma De Majorca, Rome, Naples). I had read about the weird bathroom configuration, but figured it wouldn't be too much of a big deal. I booked an Aft Balcony on the 13th floor.
I had major issues with booking dining reservations prior to the cruise. I used a travel agent, who booked our dining reservations the DAY it was available to do so. She had a confirmation of these reservations of ours as well as the other couple we traveled with. I happened to notice on our e-documents (the week we sailed) that there were NO dining reservations. I called the cruise line, and they told me I had to go through my travel agent-she spend a long time trying to sort this out and somehow her confirmation didn't save on the cruise line server and we scrambled having to rebook all dining.
I have been on over 12 cruises on other lines and this was my first Norwegian cruise. It had exactly the itinerary I wanted so I ended up booking this ship and was told the "bathrooms were weird". I wish that was all I had to say about the ship. After checking out my balcony aft stateroom I began to notice rust on all the railings and very large areas of blue paint missing on the upper decks on the back of the ship. The carpets were dirty with large stains going down the hall and the weird bathroom had vinyl plank flooring that was buckling from the water that comes out the shower. The shower drained very slowly to point it almost overflowed into the cabin.
Rusty balcony on the balcony and the back railings of the ship. The carpet had dirt stains on it and the vinyl plank flooring was buckled from water damage. TERRIBLE bathroom layout-zero privacy.
LOVED the city of Florence. Very clean and lots of history.