Several issues keep me from rating the overall experience as excellent. 1. The Blue Lagoon excursion was a dump with terrible food and a total waste of time. I would have preferred to be on the Ship or back in Costa Maya. Senior Management should visit and evaluate before charging guests for the experience. 2. The Guest Service Desks (All) should be in a quieter area, and not in the main very loud atrium. Consider you have multi-lingual staff and guests trying to understand each other, with constant craziness just feet away. 3. The demeanor of the photography manager seemed sharp and arrogant and not friendly. The photographers were phenomenal. 4. The pools were cold and extremely crowded. It would be nice to have a relaxing pool with light music for older adults. 5. Restaurant reservations were hard to get. Better instructions should be provided to first time cruisers, or some reservations withheld knowing they will get booked on the ship.
Very nice.
Amazing setting.
Cute little town.
Big city. Fun to wander.