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Positives Excellent itinerary - 3 US, 4 Canadian ports, nicely spaced with sea days Friendliness of staff everywhere Oceanview remodel and decor Oceanview food offerings - Indian dishes Oceanview Made to Order station - omelets and stir fry Remodeled stateroom bathrooms Lighting in staterooms Navigation screens on TV Comfort of bed and pillows Internet package - good stability, no worry about minutes, good value Negatives Library removed in remodel $14.99 in room movies No movie theater - some film notices buried in daily planner Nickel and Dime sales attempts Competent but unmemorable main dining room menus Poor communication - examples: - Menus unavailable on TV - we didn't know menus were on app for 3 days - Captain's heavy accent and rapid speech, with a lack of clear, distinct pronunciation - Soft spoken waiters and service staff - hard to comprehend - Inconsistent verbal directions among staff to find things on ship (e.g. Where's the library?) - No signs telling of upcoming unavailability of Sky Lounge - we got tossed out - Magnetic door stickers - "Deep Sleep" x 2 - no way to say room is ready for cleaning Loud dining room Small portions on big plates looks unappealing - presentation lacking Bars closed at wrong times (e.g. following return to ship from excursions) May not be returning to Celebrity anytime soon.

3 Star Cruise on a 5 Star Itinerary

Celebrity Summit Cruise Review by SoAzCruiser

4 people found this helpful
Trip Details
  • Sail Date: September 2019
  • Destination: Canada & New England
  • Cabin Type: Deluxe Ocean View with Balcony 2B
Positives

Excellent itinerary - 3 US, 4 Canadian ports, nicely spaced with sea days

Friendliness of staff everywhere

Oceanview remodel and decor

Oceanview food offerings - Indian dishes

Oceanview Made to Order station - omelets and stir fry

Remodeled stateroom bathrooms

Lighting in staterooms

Navigation screens on TV

Comfort of bed and pillows

Internet package - good stability, no worry about minutes, good value

Negatives

Library removed in remodel

$14.99 in room movies

No movie theater - some film notices buried in daily planner

Nickel and Dime sales attempts

Competent but unmemorable main dining room menus

Poor communication - examples:

- Menus unavailable on TV - we didn't know menus were on app for 3 days

- Captain's heavy accent and rapid speech, with a lack of clear, distinct pronunciation

- Soft spoken waiters and service staff - hard to comprehend

- Inconsistent verbal directions among staff to find things on ship (e.g. Where's the library?)

- No signs telling of upcoming unavailability of Sky Lounge - we got tossed out

- Magnetic door stickers - "Deep Sleep" x 2 - no way to say room is ready for cleaning

Loud dining room

Small portions on big plates looks unappealing - presentation lacking

Bars closed at wrong times (e.g. following return to ship from excursions)

May not be returning to Celebrity anytime soon.
SoAzCruiser’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
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Service
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Cabin Review

Deluxe Ocean View with Balcony 2B
Cabin 2B 6050
Nicely appointed. Excellent lighting. Comfortable bed. Good storage. Very good bathroom and shower. Solid, trouble free internet.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews