• Help Ukrainian Families in Need: World Central Kitchen Donation Match
  • Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Zaandam Review

4.0 / 5.0
Editor Rating
527 reviews
5 Awards

Poor communication

Review for Zaandam to Canada & New England
User Avatar
2-5 Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Sep 2019

Had to be bussed 4 hours to the second port because the ship was under repair. Had to wait in the lobby for hours for a bus because they had no idea when we would go. We were compensated $75 for the trouble. Communication for Immigration back into the country and tendering were also very poorly handled.

The good news was the food was better than other lines I’ve been on and the ship was very clean. We paid extra for Club Orange which I thought was worth it. Our upgraded stateroom was clean but in need of updating. There was NO outlet in the bathroom and only one in the room. More closet space than expected. The staff in general were very pleasant. The highlight of the trip was when we got off of the cruise to spend time in Boston. We were with some friends or else this itinerary (Montreal to Boston) would have been too boring for us. Unless you really, really want to see these ports I don’t recommend it.

Cabin Review

5 Helpful Votes
previous reviewnext review

Find a Zaandam Cruise from $419

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.