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Norwegian Jewel Review

4.0 / 5.0
Editor Rating
2271 reviews
16 Awards

A worthwhile Alaska cruise vacation - enjoyed it immensely!

Review for Norwegian Jewel to Alaska
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First Time Cruiser • Age 50s

Rating by category

Public Rooms

Additional details

Sail Date: Sep 2019
Cabin: Balcony

Embarkation took a long time as it seemed all 2380 passengers arrived within a 30-minute window so the queues took well over an hour to check in. Luggage arrived to our stateroom promptly though (just after we boarded), which was amazing. The ship is quite nice but does have a few rust spots here and there even though it was just refurbished late 2018.

The staff are excellent overall - special mention goes to Najat from the cruise director's team. She was amazing, very friendly and welcoming. She was chosen to host the LGBT+ meetups, and she was awesome. She's a straight ally, and seemed to love joking around with us gay guys. We made sure to give her an extra gratuity at the end of our cruise to show our appreciation for her welcome.

We reserved a balcony cabin, and were lucky to be assigned an oversized wheelchair accessible room - fantastic! The walk-in shower was great and there was lots of space. Lots of storage cubby holes, in-room safe, minibar/fridge (we didn't use it), etc, etc. Condition of the cabin was very good too, although the sofa looked a little worn already. Bed was nice & comfy, and we slept quite well.

Cabin Review


Cabin BC

See my main review for cabin details

Port Reviews


Check in was very slow with extremely long queues, but check in staff were polite & professional.

4 Helpful Votes

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