PROS: Everything on ship was great, but the spa and fitness facilities were exceptional and surpassed any I've used on other cruises or on land. Pool under dome that could be closed depending on weather conditions. Talented entertainers, diverse and interesting educational presentations. All crew members provided outstanding and responsive service. Included WiFi worked most of the time and was acceptable given the technology limitations when far out to sea.
COULD BE IMPROVED: Some included excursions were just walking tours near ship that left much to be desired. Many optional excursions had limited number of seats so most the best, most popular ones sold out early. Onboard shopping options somewhat limited. Time in most ports was too short--overnight stay would have enhanced the visit. It would be nice if itinerary could be flexible so that when a scheduled popular port (e.g. Easter Island) is inaccessible the ship can remain overnight in hope it can be visited following day.
Very comfortable furnishings, accommodations in cabin and portico. Comfortable ambiance. Steward could not have been more helpful or pleasant. She took pride in her work and knowing and anticipating needs/wants of guests.