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We chose the cruise as we had cruised on the Star before in Asia, which was fab but also the destinations looked great with Greece, Croatia and Montenegro. This was our first Med cruise however we have been on several cruises before this in other parts of the world. First of all the destinations were excellent. Can't fault any location. A bit difficult with logistics in Venice getting to the port but ok there are ways and means if you are mobile enough. Tragically the time allowed on each destination amounted to between 2 and 3 hours only. The main reason for this was tendering. You are not communicated any of this information until you read the daily magazine after an evening out on the ship. So you have be up by 05.30 to get your tender tickets at 0700. The queue is halfway around the ship so there's an hour at least. You wait an hour and more to get off the ship. Ship location means you tender to shore which on average is another 30 minutes. You do exactly the same coming back. Queues! Queues! Queues!. In Santorini you can add another hour and a half queuing time for the cable car as there were 4 cruise ships in at the same time. So stress time on this cruise was around 4 hours each tender, Off and On. Allowing 2 to 3 hours onshore. Absolute circus. You can of course jump the queue by buying a ship excursion but that will set you back $200+ each person. The standards from two years ago have dropped dramatically. There's a huge lack of staff. They are obviously overworked and this in turn affected the quality. Incidentally you had to queue at the Sky bar for drinks. If you didn't it was a "Get in Line" from either the barman or a nice person from across the pond. The barman who served me thought a "Bloody Mary" was vodka and tomato juice. I had to show him what was actually in one. Spirits that were predominantly served were unknown brands. You had to specifically ask for a main brand although the choice was poor. And we had the top drinks package. Food in the Versailles was poor. Cold and bland. For dinner it was a 2 hour affair as the staff were overloaded. Breakfast was the same. A long wait. Thank god for the 3 nights speciality restaurants we had. The buffet food was ok but chaos at breakfast time. Just too many people not enough space. Food and service in the Irish bar was ok. But compared too two years ago, it was "Just ok". Total lack of communication from the cruise director and his staff. Didn't see any of them the whole cruise. And finally the clientele. Cruising used to have standards. Not bathers and shorts and towels wrapped around you in restaurants. Anything goes on this ship. The fact there's no formal night should have given us a clue. The etiquette, manners and friendliness is out the window now and the standard of a huge portion of the clientele on this cruise was ignorant, manner-less and loud, Gone are the days of having a normal conversation at a normal level of voice. No voice control on this ship. I will let you make up your own mind where the majority of them were from. First Med cruise. Last. Definitely the last cruise with NCL. Basically this was a "Package Holiday" A circus on the sea. Something I don't want to be part of.

Not a big enough tent for this circus

Norwegian Star Cruise Review by Ceedub Swansea

5 people found this helpful
Trip Details
  • Sail Date: September 2019
  • Destination: Mediterranean
  • Cabin Type: Mid-Ship Balcony
We chose the cruise as we had cruised on the Star before in Asia, which was fab but also the destinations looked great with Greece, Croatia and Montenegro. This was our first Med cruise however we have been on several cruises before this in other parts of the world.

First of all the destinations were excellent. Can't fault any location. A bit difficult with logistics in Venice getting to the port but ok there are ways and means if you are mobile enough.

Tragically the time allowed on each destination amounted to between 2 and 3 hours only. The main reason for this was tendering. You are not communicated any of this information until you read the daily magazine after an evening out on the ship.

So you have be up by 05.30 to get your tender tickets at 0700. The queue is halfway around the ship so there's an hour at least.

You wait an hour and more to get off the ship. Ship location means you tender to shore which on average is another 30 minutes.

You do exactly the same coming back. Queues! Queues! Queues!.

In Santorini you can add another hour and a half queuing time for the cable car as there were 4 cruise ships in at the same time.

So stress time on this cruise was around 4 hours each tender, Off and On. Allowing 2 to 3 hours onshore. Absolute circus. You can of course jump the queue by buying a ship excursion but that will set you back $200+ each person.

The standards from two years ago have dropped dramatically. There's a huge lack of staff. They are obviously overworked and this in turn affected the quality.

Incidentally you had to queue at the Sky bar for drinks. If you didn't it was a "Get in Line" from either the barman or a nice person from across the pond.

The barman who served me thought a "Bloody Mary" was vodka and tomato juice. I had to show him what was actually in one. Spirits that were predominantly served were unknown brands. You had to specifically ask for a main brand although the choice was poor. And we had the top drinks package.

Food in the Versailles was poor. Cold and bland. For dinner it was a 2 hour affair as the staff were overloaded. Breakfast was the same. A long wait. Thank god for the 3 nights speciality restaurants we had. The buffet food was ok but chaos at breakfast time. Just too many people not enough space.

Food and service in the Irish bar was ok. But compared too two years ago, it was "Just ok".

Total lack of communication from the cruise director and his staff. Didn't see any of them the whole cruise.

And finally the clientele. Cruising used to have standards. Not bathers and shorts and towels wrapped around you in restaurants. Anything goes on this ship. The fact there's no formal night should have given us a clue. The etiquette, manners and friendliness is out the window now and the standard of a huge portion of the clientele on this cruise was ignorant, manner-less and loud, Gone are the days of having a normal conversation at a normal level of voice. No voice control on this ship. I will let you make up your own mind where the majority of them were from.

First Med cruise. Last.

Definitely the last cruise with NCL. Basically this was a "Package Holiday" A circus on the sea. Something I don't want to be part of.
Ceedub Swansea’s Full Rating Summary
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Cabin Review

Mid-Ship Balcony
Cabin BA 9578
Cabin and service was ok. Just ok compared to other previous cruises.
Deck 11 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews