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We had a great time on the Carnival Horizon. The kids enjoyed the water park and activities. The movie theaters were great and Antonette was always so kind and happy to help. On the last 2 days of our journey, we were in the middle of Hurricane Dorian. The captain did a awesome job in keeping us informed about the situation and how he will continue the sailing. The captain definitely went above and beyond to make us feel safe. The show were great and all the restaurant server, cabin steward, bar staff were wonderful. One thing that can you use improvement is the customer service area. There was always a line if you go after 10:00am. One day, I waited almost an hour just to ask about my card. If you have kids, this will be the perfect cruise to keep them entertained. Overall, great service and great cruise. Will definitely book it again.

Wonderful

Carnival Horizon Cruise Review by Tricialee911

Trip Details
We had a great time on the Carnival Horizon. The kids enjoyed the water park and activities. The movie theaters were great and Antonette was always so kind and happy to help.

On the last 2 days of our journey, we were in the middle of Hurricane Dorian. The captain did a awesome job in keeping us informed about the situation and how he will continue the sailing. The captain definitely went above and beyond to make us feel safe.

The show were great and all the restaurant server, cabin steward, bar staff were wonderful.

One thing that can you use improvement is the customer service area. There was always a line if you go after 10:00am. One day, I waited almost an hour just to ask about my card.

If you have kids, this will be the perfect cruise to keep them entertained.

Overall, great service and great cruise. Will definitely book it again.
Tricialee911’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Ages 10 to 12
Service
Onboard Experience
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