We are avid NCL cruisers but this cruise left me feeling a bit disappointed. I realize the cruise line can't do anything about the weather or medical emergencies but the lack of communication from the captain or any staff left me pretty disappointed. We took our close friends, their 2nd cruise, and I just felt so bad for them. They will probably never cruise again. I don't think we'll ever cruise in September again, but that's not NCL's fault. This was our 2nd cruise this year on the Breakaway.
Embark/Debark: we're platinum members so embarkation was quick for us - took about 15 minutes to go from arriving at the port to walking onto the ship. This port seemed to be more organized than some ports we've been to. Debarking was another story completely!! I wasn't totally surprised though due to the lack of communication throughout the cruise. What a disorganized mess. We were given colored/numbered tags with our debark group number and told to be on 7 at 8:15am. Instead of debarking by color in organized groups (which is the method we normally encounter), we were all herded into one long line. Let us never do that again, please!!! Let's work on that NCL.
Cabin: we were on the 5th floor, right where we wanted to be. We had an oceanview cabin, forward. The room was adequate for the week, a little more room around the bed would have been nice but I'm not complaining. The bathroom smelled of urine from the time we got on the ship and never did go away. Pretty gross. Our friends said their shower leaked water at the bottom of the door but ours didn't. The shower was great!!!!
Good storage for a room that size and everything seemed to be in good condition. The shower was very nice. The bathroom smelled of urine the entire time.
we got to Puerto Rico at 4pm and nothing was open