I took a holiday with my family to Las Vegas and decided that, whilst in the US, we would take the opportunity to see Mexico on a cruise. We booked the 7-day Mexica\n Riviera cruise on the Carnival Splendor.
My daughter is in a wheelchair and we booked one of the very few fully accaessible cabins on the ship - a Spa cabin (oceanview). It was not in the best location though - right at the front and near the top of the ship.
Embarkation was relatively smooth although the facilities to get into and out of the cruise terminal to drop off and pick up were a bit chaotic.
The ship, which was originally ordered/built for Costa but delivered to Carnival is very much like the Costa ships - full of vibrant colours.
Food quality was generally good, but the experience in the restaurant was mixed, as was the buffet. Carnival only put tablecloths on the tables in the main restaurants on the 2 'formal' nights. On other nights the tables were much like those in the buffet. Service could sometimes be very slow, especially at breakfast. There was no dress code at all in the restaurant and although a few dressed up for dinner, most didn't bother with some coming to dinner in the shorts and t=shirts they had worn during the day.
Entertainment was generally quite good, although the volume in the Atrium was sometimes deafening. The musicians though were mostly very good, especially the string quartet.
Disembarkation was problem-free although again the picj-up drop-off in the terminal was chaotic and we had problems locating our taxi.
The excursions in two of the three ports visited were well organised and informative, The last excursion in Puerto Vallarta missed a couple of stops out and, although supposedly being an adapted vehicle, did not have proper restraints and the two wheelchairs on the excursion could barely fit in. The experience in all three ports visited was very good, with friendly local people.
The cabin, being one of the very few fully accessible cabins on the ship, was not particularly spacious. The location was very poor - right at the front of the ship and near the top. This meant a long walk with the wheelchair to get anywhere and also there was a lot of movement, even when the sea was relatively smooth.
There was also a lot of noise and vibration from the bow thrusters and a generator located immediately next to the cabin. I would not recommend this cabin to anyone who suffers from motion sickness or who wants peace and quiet!
Finally, being a spa cabin we had direct access to the spa. Unfortunately we were not able to make use of this as our 15-year old daughter was not included in this as she was under 18!
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