We had used Holland America about 14 years and decided to give it a try once again as a lot of our friends were going on this cruise and it was just a 1 day cruise
Embarkation:- we had arrived at about 3 the embarkation process was very smooth and we were on this ship in less than 15 minutes. We did find it odd that held on to our passport and Green card and gave us a receipt for just the passport. (when we went back and pointed it out they said sorry and added US permanent card on the receipt) They told us that they do this for the getting the customs and immigration clearance and that we will get them back on this ship.
Dining Lido - they were running out of food and did not refill any of it. I took some pasta and it was dry.