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We chose this cruise because we thought the eastern itinerrary would be amazing, sadly we were sent to costa mesa (basically ghetto mexican port) and cozumel who anyone who cruises sometimes do not even get off at... and of course the perfect day at coco cay, which isn't so perfect honestly. Let's start out with the good. The ship has so much to do and see, for all walks of life. We found the golf area at night fun, there is lots to do for anyone. Our cabin was spacious and always clean, so no issues there. Let's talk about dining. Windjammer .... Same food for breakfast every morning, i mean what can they do? You name it, they have it.. Except peanut butter? weird. Ever notice how hard it is to find blackberries on a cruise ship? No complaints about selections at the windjammer, they always have the basics, except for the last 2 days of the cruise.... they mixed their own yogurts, and only put plain yogurts out... then miraculously the last day when the new people were to board.... they found other flavors again in prepackaged. The freestyle soda fountain is HORRIBLE.... It either never has ice... or the soda is unavailable.... It took 3 days till deck 15's coke zero would work.... and then other times it was offline. In the windjammer on several occasions coke zero was unavailable. up on 15 the outdoor eating area,,, had trash left HOURS after they closed, fries on the ground etc... It was just gross. Only happened one night i saw. Service was overall mediocre with some of course usual very good service members. Overall friendliness was around a 6 out of 10. The elevators is ATROCIOUS, everyone was using stairs because of how bad the elevator situation is... Luckily we were on 14, so going up to 15 and 16 was quick and easy, but on several occasions it was difficult to get down to boardwalk or promenade or even central park because we waited 5-10 mins for an elevator. Just not ok. Towel animals for the kiddos, were 3 out of 7 days. Our room steward made sure we had ice as requested every night, which was great. Main dining service was great, they got some stuff wrong, but were overall friendly and attentive. However, i am not sure what changed.... but the menus are the same every night but maybe 1 app/main/desert changes... So much for nightly unique menus.... Seems to eat well on this ship , as in the best quality food, you have to pay...We used our vouchers for jamies.... which was very good, and by far the best meal we had, service by josh 1? i forget, was good, but it just took too long, with a 3 year old, eating for 90 mins is just too long. We were asked if we had a show, we should of said yes. This is my tip, say you do, whether you do or don't.... they worked fast, but seemed under staffed... By far the busiest of all restaurants.. Johhny rockets was decent, they bring you lots of sides before the burgers come, for the price it's worth it. Embarking was a breeze, and a 9-930 debark.... was A BREEZE.. literally we were in the garage 5-10 mins after we exited the ship. I've never seen anything like it. THANK GOD, no more picking up bags before customs... whoever made this change, deserves a raise, sadly 3 months ago at canaveral on disney... it was still the old way.

Nickel And Dime

Harmony of the Seas Cruise Review by bizzy2010

7 people found this helpful
Trip Details
  • Sail Date: September 2019
  • Destination: Eastern Caribbean
  • Cabin Type: Boardwalk View Balcony
We chose this cruise because we thought the eastern itinerrary would be amazing, sadly we were sent to costa mesa (basically ghetto mexican port) and cozumel who anyone who cruises sometimes do not even get off at... and of course the perfect day at coco cay, which isn't so perfect honestly. Let's start out with the good.

The ship has so much to do and see, for all walks of life. We found the golf area at night fun, there is lots to do for anyone. Our cabin was spacious and always clean, so no issues there.

Let's talk about dining.

Windjammer .... Same food for breakfast every morning, i mean what can they do? You name it, they have it.. Except peanut butter? weird. Ever notice how hard it is to find blackberries on a cruise ship? No complaints about selections at the windjammer, they always have the basics, except for the last 2 days of the cruise.... they mixed their own yogurts, and only put plain yogurts out... then miraculously the last day when the new people were to board.... they found other flavors again in prepackaged.

The freestyle soda fountain is HORRIBLE.... It either never has ice... or the soda is unavailable.... It took 3 days till deck 15's coke zero would work.... and then other times it was offline. In the windjammer on several occasions coke zero was unavailable.

up on 15 the outdoor eating area,,, had trash left HOURS after they closed, fries on the ground etc... It was just gross. Only happened one night i saw. Service was overall mediocre with some of course usual very good service members. Overall friendliness was around a 6 out of 10.

The elevators is ATROCIOUS, everyone was using stairs because of how bad the elevator situation is... Luckily we were on 14, so going up to 15 and 16 was quick and easy, but on several occasions it was difficult to get down to boardwalk or promenade or even central park because we waited 5-10 mins for an elevator. Just not ok. Towel animals for the kiddos, were 3 out of 7 days. Our room steward made sure we had ice as requested every night, which was great.

Main dining service was great, they got some stuff wrong, but were overall friendly and attentive. However, i am not sure what changed.... but the menus are the same every night but maybe 1 app/main/desert changes... So much for nightly unique menus.... Seems to eat well on this ship , as in the best quality food, you have to pay...We used our vouchers for jamies.... which was very good, and by far the best meal we had, service by josh 1? i forget, was good, but it just took too long, with a 3 year old, eating for 90 mins is just too long. We were asked if we had a show, we should of said yes. This is my tip, say you do, whether you do or don't.... they worked fast, but seemed under staffed... By far the busiest of all restaurants.. Johhny rockets was decent, they bring you lots of sides before the burgers come, for the price it's worth it. Embarking was a breeze, and a 9-930 debark.... was A BREEZE.. literally we were in the garage 5-10 mins after we exited the ship. I've never seen anything like it. THANK GOD, no more picking up bags before customs... whoever made this change, deserves a raise, sadly 3 months ago at canaveral on disney... it was still the old way.
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Cabin Review

Boardwalk View Balcony
Cabin 2I 17405
Was decent, except the basketball on 15 was loud all the time, even till 12-1am nightly... not ok
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews