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We sailed Sept 22-29th 2019 and had a positive travel experience made so by the excellent serving staff throughout the ship, in our cabin (thank you Ricki and Ahmad), and dining service (thank you Ari Komang Joseph Izebb and Sudika table 311). Among ourselves, we commented daily on how hard working and pleasant all the ship’s staff were. We ate breakfast and dinner in the dining room, and used the Lido Market and Lido Dive In for lunch. We chose a wine package so that we could enjoy a bottle of wine with dinner. This was much more reasonable in price than any of the drink packages. Any cocktails we wanted were purchased a la carte. Embarkation was a long but necessary process, again with excellent staff and lots of helpful agents to answer our questions. Disembarkation was extremely smooth. Well done Westerdam! We arranged tours in Juneau, Skagway and Ketchikan through Holland America. The tours were a little pricey for what was offered. They were pretty basic. Again the staff assisting with the tours and security check in. Our only complaint is Westerdam’s outrageous charge for internet and bottled water in the room. Westerdam, you’re taking advantage of a captive market by charging these exorbitant fees!

Stellar serving and attendant staff

Westerdam Cruise Review by Bkstinson

9 people found this helpful
Trip Details
  • Sail Date: September 2019
  • Destination: Alaska
  • Cabin Type: Signature Superior Verandah Suite
We sailed Sept 22-29th 2019 and had a positive travel experience made so by the excellent serving staff throughout the ship, in our cabin (thank you Ricki and Ahmad), and dining service (thank you Ari Komang Joseph Izebb and Sudika table 311). Among ourselves, we commented daily on how hard working and pleasant all the ship’s staff were. We ate breakfast and dinner in the dining room, and used the Lido Market and Lido Dive In for lunch.

We chose a wine package so that we could enjoy a bottle of wine with dinner. This was much more reasonable in price than any of the drink packages. Any cocktails we wanted were purchased a la carte.

Embarkation was a long but necessary process, again with excellent staff and lots of helpful agents to answer our questions. Disembarkation was extremely smooth. Well done Westerdam!

We arranged tours in Juneau, Skagway and Ketchikan through Holland America. The tours were a little pricey for what was offered. They were pretty basic. Again the staff assisting with the tours and security check in.

Our only complaint is Westerdam’s outrageous charge for internet and bottled water in the room. Westerdam, you’re taking advantage of a captive market by charging these exorbitant fees!
Bkstinson’s Full Rating Summary
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Cabin Review

Signature Superior Verandah Suite
Cabin SY 8083
Great job Ahmad and Ricki. You provided just the right amount of service and attention.
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