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Ship was nice, huge, but things were laid out awkwardly in the buffet (had to walk through many separate sections before you could figure out everything they had to offer). Norwegian buffets are set up better - more open concept and not compartmentalized sections so you can more easily walk around to everything before you make your choice. Also ping pong tables were awkwardly situated beside the basketball court on the top deck, rather than on the pool deck where everyone could take better advantage and see if/when they’re free. Hot tubs were nice but at least one was always out of order and one or two others had no bubbles. Food in the sit down dining rooms was mostly excellent. Especially the steak and prime rib. Top notch and melt in your mouth! Desserts were also amazing, especially the “Chocolate Journeys” specialty desserts. Entertainment was mostly lack lustre and less exciting/professional than other cruises I’ve been on, but the Beatlemanics (Beatles cover band) show was spectacular and the ABBA night in the main atrium on the night we were departing Stockholm was good fun. Not a lot of variety in bars and places to hang out if you’re not going to the show at night or karaoke or whatever they have going on in the Princess Live area. Most of the bars are in the central atrium area and they don’t vary much. Norwegian does it better where the different bars are spread out and each has its one vibe (eg. an Irish pub, their front lounge (comparable to the Vista lounge on Princess) has another bar with either a live band or dancing, in addition to the disco elsewhere and a piano bar area). The Gym had plenty of treadmills and ellipticals but not enough space for free weights and stretching. The yoga/fitness studio was often occupied with info sessions by fitness staff trying to sell their insoles or detox system or other services, rather than being available for guests to stretch, etc. No steam room in the gym change rooms (as on Norwegian ships). The only steam room is in the spa and you have to pay top dollar for access! Staff was pleasant all around but not as friendly as on other cruises I’ve been on (Princess and Norwegian). The itinerary was excellent and we loved all the ports. We did not book any excursions through the cruise line and walked through all the towns on our own except St. Petersburg where we booked a 2-day tour with Alba tours - much better value and smaller group size than the tours offered by Princess. All in all I would have recommended Princess based on my past experiences on the Grand Princess (Mediterranean cruise) and Royal (?) Princess (Caribbean), but after the frustration of Princess switching our cabins after online check-in (at time of embarkation) and doing nothing to rectify the situation or apologize, I would drop my customer service star rating from 4+ to 2 or 3.

Switched our cabins and did nothing about it

Regal Princess Cruise Review by Kikcruising

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Trip Details
  • Sail Date: August 2019
  • Destination: Baltic Sea
  • Cabin Type: Interior
Ship was nice, huge, but things were laid out awkwardly in the buffet (had to walk through many separate sections before you could figure out everything they had to offer). Norwegian buffets are set up better - more open concept and not compartmentalized sections so you can more easily walk around to everything before you make your choice. Also ping pong tables were awkwardly situated beside the basketball court on the top deck, rather than on the pool deck where everyone could take better advantage and see if/when they’re free. Hot tubs were nice but at least one was always out of order and one or two others had no bubbles.

Food in the sit down dining rooms was mostly excellent. Especially the steak and prime rib. Top notch and melt in your mouth!

Desserts were also amazing, especially the “Chocolate Journeys” specialty desserts.

Entertainment was mostly lack lustre and less exciting/professional than other cruises I’ve been on, but the Beatlemanics (Beatles cover band) show was spectacular and the ABBA night in the main atrium on the night we were departing Stockholm was good fun.

Not a lot of variety in bars and places to hang out if you’re not going to the show at night or karaoke or whatever they have going on in the Princess Live area. Most of the bars are in the central atrium area and they don’t vary much. Norwegian does it better where the different bars are spread out and each has its one vibe (eg. an Irish pub, their front lounge (comparable to the Vista lounge on Princess) has another bar with either a live band or dancing, in addition to the disco elsewhere and a piano bar area).

The Gym had plenty of treadmills and ellipticals but not enough space for free weights and stretching. The yoga/fitness studio was often occupied with info sessions by fitness staff trying to sell their insoles or detox system or other services, rather than being available for guests to stretch, etc.

No steam room in the gym change rooms (as on Norwegian ships). The only steam room is in the spa and you have to pay top dollar for access!

Staff was pleasant all around but not as friendly as on other cruises I’ve been on (Princess and Norwegian).

The itinerary was excellent and we loved all the ports. We did not book any excursions through the cruise line and walked through all the towns on our own except St. Petersburg where we booked a 2-day tour with Alba tours - much better value and smaller group size than the tours offered by Princess.

All in all I would have recommended Princess based on my past experiences on the Grand Princess (Mediterranean cruise) and Royal (?) Princess (Caribbean), but after the frustration of Princess switching our cabins after online check-in (at time of embarkation) and doing nothing to rectify the situation or apologize, I would drop my customer service star rating from 4+ to 2 or 3.
Kikcruising’s Full Rating Summary
Enrichment Activities
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Cabin Review

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