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Very poor experience with company Customer service will never help you If they do it takes a month to get back to you Off ship tours not quality of what you pay for Poor service on airport pick up On board no one to help out issues They just don’t care about there guests Most of the areas need to be redone Laundry machines broken Slot machines broken for the whole trip of 14 days There pre-cruise excursions were poor and very costly The Belmont train which was a special gift for our anniversary The food selection was Poor,with no choices of food selection Ireland was very hot this summer and there was no HVAC IN THE observation car nor dinning rooms The cabins were so small you could not get in the bathroom There was to be high tea every day but we never had it Rooms and train could have been cleaner

Highlights

Seven Seas Navigator Cruise Review by Myron5

6 people found this helpful
Trip Details
Very poor experience with company

Customer service will never help you

If they do it takes a month to get back to you

Off ship tours not quality of what you pay for

Poor service on airport pick up

On board no one to help out issues

They just don’t care about there guests

Most of the areas need to be redone

Laundry machines broken

Slot machines broken for the whole trip of 14 days

There pre-cruise excursions were poor and very costly

The Belmont train which was a special gift for our anniversary

The food selection was

Poor,with no choices of food selection

Ireland was very hot this summer and there was no HVAC IN THE observation car nor dinning rooms

The cabins were so small you could not get in the bathroom

There was to be high tea every day but we never had it

Rooms and train could have been cleaner
Myron5’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
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Cabin Review

Deluxe Suite
Cabin F
Ok
Deck 9 Suite Cabins