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Diamond Princess Review

4.0 / 5.0
Editor Rating
900 reviews
1 Award

Embarkation disaster and re-connection with old friends

Review for Diamond Princess to Asia
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2-5 Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Sep 2019
Cabin: Oceanview (obstructed view)

This was a reunion cruise for 5 college friends and spouses. We arrived at Yokohama cruise terminal around noon and was told to come back at 3pm. A typhoon had hit Tokyo the night before and the ship actually left the port to weather out the storm. It was noon and people were still dis-embarking. The port was over crowded with disembarked passengers and embarking passengers. Worse of all, it was 90 something degrees outside and the port does not have air conditioning. Everyone was sweating like pigs and felt it it too. No one new what was going on. Princess could have done a better job of letting people know what was going on and what was to come. All we saw were staffs walking around with clipboards yelling for passengers waiting for buses. I guess transfer buses were late to take passengers out of the terminal. Princess set up a table at the corner of the terminal with cold water. I don't think many people knew about it. Sometime after 3pm, they started to allow priority passengers to enter the check in area. The entrance was stormed by people eager to be called next. Staff members were holding people back. The place was a mad house.

The check in process was very quick. We were so tired and upset, we did not stop to get pictures taken. We found our cabin and was pleased to find our luggage already inside the stateroom. The room was clean. Furniture appeared dated. Carpet shows worn traffic pattern. The shower head was spraying water every which way. We called it in and when to dinner We were going to meet at Vivaldi. It was open dinning since everything was running late. A few of us got there and asked for a table for 10. Maitre D said he could only do table for 6 and table for 4 and they are on different sides of the dining room. We were too tired to argue and said ok while we waited for the rest of the party. When all of us were there 5 or 10 minutes later, Maitre D said he cannot do 6 and 4 anymore, only 8 and 2 and far apart; that rational escapes me. My wife and I took the table for 2 and the rest of the 8 took the table for 8. What a way to start the cruise. I suspect if we waited a few more minutes, it would be 9 and 1. We did get a table of 10 for the rest of the cruise. The meal portions were small. Most of us ordered a second portion. Breakfast and lunch were mostly at the Horizon buffet. Food choices were not that abundant and taste was somewhat bland. We sat in the back of Horizon where there were large tables. Unfortunately, it is always too warm there. I really the made to order omelets at breakfast and the ramen noodle for lunch. I wish there was sushi more often. It was only available on one day.

The immigration process at Maizuru (the port before Busan, South Korea) was very lengthy. We waited on line for over an hour. The captain acknowledged the long wait time and only said it was beyond their control. This was the same thing he said about the embarkation madness. He always finishes with the statement that this is the friendliest crew of the seven seas. My experience was a little different. I would greet staff member as we pass in the hallway, and they don't greet me back.

Cabin Review

Oceanview (obstructed view)

Cabin OW

Cabin steward was excellent. Furniture was dated and one draw bottom was broken. Large flat screen TV wedged in the upper corner of cabin seem out of place. Carpet shows signs of worn traffic pattern.

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