My wife and I sailed on the Harmony of the Seas for the third time, embarking in Port Canaveral and sailing to the Eastern Caribbean on September 15, 2019. My wife has to use a wheelchair for going more than short distances; therefore, this review will highlight our wheelchair experience (perhaps providing an assist to someone looking into travelling with a wheelchair), followed by highlights of the ship staff and the food.
Wheelchair experience: A critical key to a very good wheelchair experience is letting Royal Caribbean know your need and plans. They will provide a “pusher” and a wheelchair if requested. We have our own wheelchair, needed to get into the terminal when boarding and back to our vehicle when leaving. Pushers are available just inside the terminal entry for people who use their wheelchairs. They did guide us through a wheelchair dedicated security line and up to the boarding area on the second floor. A ship crew member becomes the “pusher” in that area and got us up the ramp and onto the ship. The pusher continued until we arrived on deck 17 at the Coastal Kitchen and Concierge Lounge, a terrific assistance because we had small carry-on luggage pieces. (Don’t forget to tip).
There is no on-board wheelchair assistance. We found most passengers to be very considerate of our wheelchair situation when entering and exiting elevators and venues. It does require an occasional wait when elevators are full. Major venues like the theater, ice rink and aqua theater have places for guests in wheelchairs. The Windjammer also has reserved tables for wheelchair users.
Spacious, comfortable, lots of storage and well serviced