We went on this cruise with casino offer and port is close to home. So price was very good travel to and from was easy. Was a bit concerned about the bus between to get on ship but it went very smoothly not much wait on embarking or disembark. We had an ocean view on first floor room was larger than many balcony we have had in the past. Or room steward was one of the worst we have had we saw him the first day asked to have ice 2x per day he said they don’t do rooms 2x per day we said understand can clean room in morning is fine but just want ice due to no refrigerator finally saw him again on the 3 rd to ask again for ice did receive ice after that but didn’t always get fun times never received invite to meet and mingle and most likely didn’t receive other thing from casino. Room was clean but that was about all. Food was okay ate in main dining room with my time dining. You have to go to 5th floor to get your table assignment then down to 3 rd flor for seating or you can use app to get table assigned. We used the app first 3 nights, first two had some of the worst service ever over 2 hours to get thru meal cold food very disappointing, debating if just going to buffet would be better but don’t really like buffet on the 3rd night was seated with Gultekin as waiter. The reminder of cruise we went to 5th floor so we could request his area, he was friendly effectively took orders and served food timely was on top of his team. If you are going in next few months ask for him for sure you will not regret it.. He said he is going to the be changing ships in few months he is hopefully going to be on Magic.
Casino one of my “spots” I play “penny slots” was large enough it was smoky but they have very limited areas where people can smoke so this is going to be the result. Waiter in casino Sabastin was great others were more of the regular place order and wait till you run out of money put more in machine so free drink becomes expensive lol. I enjoy slot tournament but on this ship they do not have electronic board to track seems to decrease the fun only did once because of this. Could not tell you who the host was no desk for host who I usually try to meet, as I said was on board with as casino offer not a “big” spender but usually at least once the host will come and say hello not on this ship. Had been to all 3ports before but had never had to go through customs in San Juan before not a big deal but a hassle nobody really able to answer about change but said it was because we were back in USA after other ports. For the price I paid for 8 days was a good value had never stayed so low on ship before it was not my favorite but would do again for the price.
The serenity area is larger than many but due to rough seas top floor was closed for 2 days. It is not as quiet as most because it faces over main pool so you hear all the music and or movies this could be a plus to some but was one time I really missed my balcony for quiet reading time. Chair hogs abound as always but this was the first time I had a confrontation with one as I said top floor was closed and every chair or couch had towels on them a young couple sitting and reading saw us looking for a seat and said they moved stuff to take a seat and that the seats next to them with towels holding seat had nobody for an hour we decided to also move towels onto table and have a seat over the next hour nobody came back. The young couple left and someone else sat down thatt is when the fight began people from those chairs came back and started saying that they had only been gone for 20 minutes and the person had no right to take chairs we spoke up it was all very confrontational and unpleasant but the woman did not give back chair as she should not have to do they were gone at least the hour we were there and according to previous people another hour. The folks who had been in our seats came back and just took their towels they knew they had been gone to long to expect seats still be empty. Honestly unless you are going to the bathroom or a dip in the pool don’t save chairs! If people would stop doing this there would always be plenty of seats maybe you don’t get your first choice of location but so unfair to come out early in the morning save a group of chairs with no intention of returning for hours. Awww vent over!
Room was larger than most no refrigerator room steward although kept room clean was not very good did answer phone when we called for ice.
Even with bus things went smoothly
Went to a beach had a relaxing day.
Had to go through customs not a problem but most likely would not have gotten off ship but figured had to anyway. Have been multiple times. Can go to vendors right off the pier old town is right there we walked around for awhile
Beach was crowd but had a nice day