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We chose the cruise due to celebrating my mother's 80th Birthday, she had not cruised before so we wanted a short cruise just in case! We have been on many P&O cruises before but not Britannia. The one problem with the ship was the lifts!! They are a lot smaller than the other ships and therefore if a wheel chair is in the lift this does not leave much room. My mother needed to use the lift due to mobility and each time we needed to use it we had to wait a long time as they were always full and two lifts were out of service for most of the time. Also when disembarking the usual routine of an allotted time and venue was detailed in a letter, however most of the ship decided to ignore this, the result being a very long queue to get off the ship. I discussed this with one of the ship attendants and he stated that a lot of the people had not been on a cruise before and did not know the procedure!! He said he couldn't do anything about it.! I feel all it would have took was a person standing at the end of the queue checking paperwork to ensure they were queuing at the right time, if not they could have asked them to sit down and wait. If this is not done then all disembarkment is going to be a difficult experience. Due to these two things I will not be going on Britannia again even if the itinerary is of my liking. Avoid this ship if you are less mobile and need to use the lifts!!

The cruise was a mini cruise 2 nights to Bruge in September

Britannia Cruise Review by denisemeynell

6 people found this helpful
Trip Details
We chose the cruise due to celebrating my mother's 80th Birthday, she had not cruised before so we wanted a short cruise just in case! We have been on many P&O cruises before but not Britannia. The one problem with the ship was the lifts!! They are a lot smaller than the other ships and therefore if a wheel chair is in the lift this does not leave much room. My mother needed to use the lift due to mobility and each time we needed to use it we had to wait a long time as they were always full and two lifts were out of service for most of the time.

Also when disembarking the usual routine of an allotted time and venue was detailed in a letter, however most of the ship decided to ignore this, the result being a very long queue to get off the ship. I discussed this with one of the ship attendants and he stated that a lot of the people had not been on a cruise before and did not know the procedure!! He said he couldn't do anything about it.! I feel all it would have took was a person standing at the end of the queue checking paperwork to ensure they were queuing at the right time, if not they could have asked them to sit down and wait. If this is not done then all disembarkment is going to be a difficult experience. Due to these two things I will not be going on Britannia again even if the itinerary is of my liking.

Avoid this ship if you are less mobile and need to use the lifts!!
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Cabin Review

Cabin B221
The cabin was very spacious and well decorated.
The only minor thing was on arrival one of the drink glasses was marked and dirty.
Other than that everything was fine.