We boarded in Hong Kong on 3rd September, we have been loyal to Royal and Voyager is our favourite ship. On boarding it became immediately obvious that something was seriously wrong. The ship was majorly understaffed and we soon discovered that this was due to Voyager going in for a refit immediately we disembarked!. We had booked the cruise as part of a package with a China Tour included and were not informed of the refit plans.
I will now list the points that have made me do disappointed and would stated that we had no knowledge that the ship was going in for a major refit when we got off. We paid very handsomely for this cruise too.
Stateroom - 3816 - Balcony. Old and tired. Drawers literally falling apart in your hands. Our toilet was unhygienic and we reported this several times. It was not giving enough water to flush waste away and you literally had to use your hands (covered in a shower cap) to help it on its way. Our bed linen was threadbare and not changed once in seven days, despite it being stained!
Old and dated. Drawers falling apart. Linens old and threadbare and, despite being stained, not changed for the whole cruise!
Toilet was unhygienic and did not flush waste away. We had to help it with gloved hands!
TV did not work. 5 Calls to engineer and still only functioned on one day - when it showed other peoples stateroom accounts! (five in total)
Long bus trip after late arrival into port.
Knowledgeable guide and good whistle stop trip with lunch
Booked on Black Friday so half price