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Room was dirty, food was horrible. Stay away from Royal Caribbean, try others, their absolutely horrible. Called customer service, alerted them of our concerns, and only was offered $115 discount on a future cruise with them, I respectfully declined after spending almost $2000 on a 4 day cruise and coming home extremely dissatisfied. Room was dirty upon entering. Our dinner reservation was double booked and we had to wait for another table, what’s the point of a reservation? The whole time they constantly are trying to sell you more stuff on the cruise, it’s like Royal Caribbean just wants to dig in your pocket the whole time your on vacation. Not one thing on the boat tasted fresh, every single thing tasted like it was precooked and warmed up and served. We have been on cheaper cruises and received way better service and food than Royal Caribbean. Never ever again!

Horrible service and food!

Navigator of the Seas Cruise Review by Johnnyc1941

3 people found this helpful
Trip Details
  • Sail Date: September 2019
  • Destination: Bahamas
  • Cabin Type: Ocean View
Room was dirty, food was horrible. Stay away from Royal Caribbean, try others, their absolutely horrible. Called customer service, alerted them of our concerns, and only was offered $115 discount on a future cruise with them, I respectfully declined after spending almost $2000 on a 4 day cruise and coming home extremely dissatisfied. Room was dirty upon entering. Our dinner reservation was double booked and we had to wait for another table, what’s the point of a reservation? The whole time they constantly are trying to sell you more stuff on the cruise, it’s like Royal Caribbean just wants to dig in your pocket the whole time your on vacation. Not one thing on the boat tasted fresh, every single thing tasted like it was precooked and warmed up and served. We have been on cheaper cruises and received way better service and food than Royal Caribbean. Never ever again!
Johnnyc1941’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages Under 3
Service
Onboard Experience
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Cabin Review

Ocean View
Cabin 3N 3526
Was dirty upon entry. Had other people’s hair in the bed. Sheets had multiple stains. Food crumbs all over the floor. Again this was found upon our first entering the room. Not from us.
Deck 3 Inside Cabins, Outside Cabins