This was our first cruise with MSC. We chose this cruise because if the itinerary, especially Hamburg and Amsterdam. We really liked the ship its self, which is very grand, and our cabin was quite spacious with a small “Juliet” balcony. However, we were very disappointed with some aspects of the cruise.
The main problem was Amsterdam. When we booked, the ship was going to dock overnight in Amsterdam. This was changed to overnight in Rotterdam and we were given the chance to cancel and have our deposit back, or in compensation we could either book one of two discounted shore excursion to Amsterdam, or use a free shuttle bus to Amsterdam that would be provided. We were quite happy to opt for the free shuttle. Once on board, the itinerary was changed again with departure from Rotterdam at 10pm instead of 6am the following morning. We were still OK with this as we thought we could still get a full day in Amsterdam.