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MSC Fantasia Review

-- / 5.0
Editor Rating
442 reviews
2 Awards

Bad Food, Poor Customer Service, and Sub-Standard Cleanliness

Review for MSC Fantasia to the Western Mediterranean
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Cruise Insights
6-10 Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
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Fitness & Recreation

Additional details

Sail Date: Sep 2019
Cabin:
The dirty napkin my silverware was wrapped in one day.

My husband and I sailed on the MSC ship, Fantasia, for a one-week cruise to the Mediterranean September 7-14, 2019. Here are our experiences:

Our experience with the Food/Buffet/Dining Room:

Our initial reaction to the buffet was that it lacked the WOW factor we had come to expect with other cruise lines in terms of food quality, quantity, and presentation. No ice sculptures, no food carvings, no beautifully decorated cakes or other food items, no sumptuous variety each day, no helpful, friendly, smiling wait staff, etc. Later, we realized that our initial experience with the buffet was “the norm.”

Cabin Review

12 Helpful Votes

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