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We wanted a short cheaper cruise for our Anniversary. We had some gift cards from work to apply to RC to bring the cost down. We had to call RC multiple times and took a month and after our cruise for the cards to be applied. The booking agent with RC was not the most helpful to work with and was at times rude. We had it noted in our booking it was our Anniversary the day we left yet no one from RC from the cabin steward to the dining room staff said Happy Anniversary until my husband went to the head waiter and told him. We didn't expect any gift or items but a verbal acknowledgement would have been nice since the phone customer support had it in the file when they asked after we had all the trouble with the gift cards being applied if we would like to purchase a bottle of champagne for our anniversary. The main entree food in the MDR was good overall with the exception of the fish which was overcooked and dry. The desserts were underwhelming as we have had much better on other cruise lines. The two best are the chocolate cake they have every night and the grand mariner souffle. We wanted to try the sky pad, lazer tag, ice skating, rock wall and flow rider. The sky pad we heard from another guest was going to be shut down by 5:30 the first day and not open the remainder of the cruise even though the itinerary said it would be open each day on their app. Sure enough it was closed for maintenance but didn't reflect that in their app. The lazer tag also had more times posted in the app than it was really open for so we were unable to try that. The Ice skating was pretty cool but also had limited availability and was fun to try. The ice show was great the best show we saw on the ship by ship staff. It was obvious they were stalling the first night for the comedy show but wouldn't announce that when the comedian didn't come on until 40 min into an hour scheduled show. The flow rider was fun but you could only go a minute or two per turn before waiting a half hour in line again. We liked that the ship never felt crowded or had trouble getting from one end to the other. The promenade was nice and the coffee drink cards well worth it. Other activities were on par with other ships. The comedian and ventriloquist were enjoyable. Overall we would cruise RC again if the price is right but to us it isn't worth the higher price when activities are unavailable more than half the cruise and the food is the same or other lines better. We did not try the specialty restaurants maybe the food is better there for the additional cost. The cabin was clean but smaller than ones we've had in the past but worked for us for a 4 day cruise. The only other negative was the $170 in extra credit card charges in addition to the end of cruise room statement we found on our credit card a few days after arriving home that RC says is credit card validation to ensure it's a valid card. Not sure I believe that they need to charge 5 charges ranging from $9-75 to validate a card.

Thought we would try RC to compare to other lines

Mariner of the Seas Cruise Review by ablock

1 person found this helpful
Trip Details
  • Sail Date: September 2019
  • Destination: Bahamas
  • Cabin Type: Promenade View Interior
We wanted a short cheaper cruise for our Anniversary. We had some gift cards from work to apply to RC to bring the cost down. We had to call RC multiple times and took a month and after our cruise for the cards to be applied. The booking agent with RC was not the most helpful to work with and was at times rude. We had it noted in our booking it was our Anniversary the day we left yet no one from RC from the cabin steward to the dining room staff said Happy Anniversary until my husband went to the head waiter and told him. We didn't expect any gift or items but a verbal acknowledgement would have been nice since the phone customer support had it in the file when they asked after we had all the trouble with the gift cards being applied if we would like to purchase a bottle of champagne for our anniversary.

The main entree food in the MDR was good overall with the exception of the fish which was overcooked and dry. The desserts were underwhelming as we have had much better on other cruise lines. The two best are the chocolate cake they have every night and the grand mariner souffle.

We wanted to try the sky pad, lazer tag, ice skating, rock wall and flow rider. The sky pad we heard from another guest was going to be shut down by 5:30 the first day and not open the remainder of the cruise even though the itinerary said it would be open each day on their app. Sure enough it was closed for maintenance but didn't reflect that in their app. The lazer tag also had more times posted in the app than it was really open for so we were unable to try that. The Ice skating was pretty cool but also had limited availability and was fun to try. The ice show was great the best show we saw on the ship by ship staff. It was obvious they were stalling the first night for the comedy show but wouldn't announce that when the comedian didn't come on until 40 min into an hour scheduled show. The flow rider was fun but you could only go a minute or two per turn before waiting a half hour in line again.

We liked that the ship never felt crowded or had trouble getting from one end to the other. The promenade was nice and the coffee drink cards well worth it. Other activities were on par with other ships. The comedian and ventriloquist were enjoyable.

Overall we would cruise RC again if the price is right but to us it isn't worth the higher price when activities are unavailable more than half the cruise and the food is the same or other lines better. We did not try the specialty restaurants maybe the food is better there for the additional cost. The cabin was clean but smaller than ones we've had in the past but worked for us for a 4 day cruise. The only other negative was the $170 in extra credit card charges in addition to the end of cruise room statement we found on our credit card a few days after arriving home that RC says is credit card validation to ensure it's a valid card. Not sure I believe that they need to charge 5 charges ranging from $9-75 to validate a card.
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Cabin Review

Promenade View Interior
Cabin 2T 6291
Clean but small cabin. Very small bathroom. We had to talk to room steward to resolve no hot water in the shower. The safe stopped working so they had to replace that while we were asked to stay in the room for maintenance to do that. We missed being able to do lazer tag because of that and their lack of having lazer tag open other days.
Deck 8 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

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