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While we're relatively experienced cruisers (over 200 days on Silversea, 50 on Seabourn) this was only our second Regent trip. On the previous one, Seven Seas Navigator, we loved the relative informality and the quality of the F&B, but were not too impressed by the ship, so were looking forward to experiencing the Seven Seas Voyager. Overall, this trip warranted a "Good" rating, and we generally enjoyed it. Embarkation was efficient and timely. The Cabin (Veranda on Deck 7 Midships) met our expectations for the category, although the veranda itself would have benefited from a good clean and repaint.The shore excursions were generally very good, the organisation of disembarkation for the excursions was excellent, and the quality of food and wines was also good to very good. Unfortunately, though, this trip was let down by staff attitude. This was not universal by any means, but too often we encountered a patronising attitude, which at times made us feel that we were being a nuisance. This was exemplified on our only visit to the Compass Rose, where the attitude of both the waiter (think plates being placed quite forcefully on the table, rolling eyes) and the wine waiter (who tried hard to convince us that a standard Valpolicella was the same as a Valpolicella Ripasso) were so poor that we did not return, choosing instead to dine at the alternative venues. Having said that, the staff in Chartreuse and Prime 7 - where we managed to dine several times - were very good indeed, as were Setti Mare. The Pool Grill staff were acceptable, but lacked the finesse expected on a Regent cruise. There also seemed to be frequent problems with the coffee machines at the Coffee Corner, which led to queues at the service counter. We were also very disappointed to find, on four separate days, that we'd been supplied with bath towels which were worn into holes and/or frayed. After the fourth occurrence, I mentioned this to the Reception staff, and in fairness it did not happen again. The point, however, is that with a company such as Regent which claims "luxury" status, it should not have happened at all. The "acid test" is whether we would take another Regent cruise, and the answer is yes, we would, given the right itinerary. However, there were unfortunately too many small negatives to make Regent our first choice.

Barcelona to Athens - Good and Not-so-Good

Seven Seas Voyager Cruise Review by DPTANDT

17 people found this helpful
Trip Details
While we're relatively experienced cruisers (over 200 days on Silversea, 50 on Seabourn) this was only our second Regent trip. On the previous one, Seven Seas Navigator, we loved the relative informality and the quality of the F&B, but were not too impressed by the ship, so were looking forward to experiencing the Seven Seas Voyager.

Overall, this trip warranted a "Good" rating, and we generally enjoyed it. Embarkation was efficient and timely. The Cabin (Veranda on Deck 7 Midships) met our expectations for the category, although the veranda itself would have benefited from a good clean and repaint.The shore excursions were generally very good, the organisation of disembarkation for the excursions was excellent, and the quality of food and wines was also good to very good.

Unfortunately, though, this trip was let down by staff attitude. This was not universal by any means, but too often we encountered a patronising attitude, which at times made us feel that we were being a nuisance. This was exemplified on our only visit to the Compass Rose, where the attitude of both the waiter (think plates being placed quite forcefully on the table, rolling eyes) and the wine waiter (who tried hard to convince us that a standard Valpolicella was the same as a Valpolicella Ripasso) were so poor that we did not return, choosing instead to dine at the alternative venues. Having said that, the staff in Chartreuse and Prime 7 - where we managed to dine several times - were very good indeed, as were Setti Mare. The Pool Grill staff were acceptable, but lacked the finesse expected on a Regent cruise. There also seemed to be frequent problems with the coffee machines at the Coffee Corner, which led to queues at the service counter.

We were also very disappointed to find, on four separate days, that we'd been supplied with bath towels which were worn into holes and/or frayed. After the fourth occurrence, I mentioned this to the Reception staff, and in fairness it did not happen again. The point, however, is that with a company such as Regent which claims "luxury" status, it should not have happened at all.

The "acid test" is whether we would take another Regent cruise, and the answer is yes, we would, given the right itinerary. However, there were unfortunately too many small negatives to make Regent our first choice.
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