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The Outstanding: This was a themed cruise and our hosts and fellow passengers were interesting, conversational and knew how to have a good time in spite of the vessel. The Good: Hotel Director Ivana was outstanding in resolving any issues and providing assistance. Servers all worked very hard and remained pleasant even though they were overwhelmed. The Captain was very personable and happily provided a tour of the bridge/wheelhouse. The Bad: Public areas including the dining room were understaffed to provide the promised 5-star service and always hot because of inadequate HVAC (the staff admitted this was a problem). Buffet area woefully small, resembled an anthill and difficult to maneuver. Food quality in general was marginal at best. It seemed the Executive Chef was scrimping on product or his budget was inadequate. I am assuming he is purchasing food locally. The Ugly: The very expensive food and wine pairing dinner was a disaster. Private room was extremely hot. Lobster tail was a fragment of a lobster tail, tough maybe 1 once (this is no exaggeration) and appeared to be a leftover from a previous evening's main dining room meal. Lamb was not lamb but rather pork. Conclusion: Never again.

The Good - The Bad - The Ugly

S.S. Bon Voyage Cruise Review by nvcruise

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Trip Details
  • Sail Date: September 2019
  • Destination: Europe River
  • Cabin Type: Deluxe Stateroom with Window
The Outstanding: This was a themed cruise and our hosts and fellow passengers were interesting, conversational and knew how to have a good time in spite of the vessel.

The Good: Hotel Director Ivana was outstanding in resolving any issues and providing assistance. Servers all worked very hard and remained pleasant even though they were overwhelmed. The Captain was very personable and happily provided a tour of the bridge/wheelhouse.

The Bad: Public areas including the dining room were understaffed to provide the promised 5-star service and always hot because of inadequate HVAC (the staff admitted this was a problem). Buffet area woefully small, resembled an anthill and difficult to maneuver. Food quality in general was marginal at best. It seemed the Executive Chef was scrimping on product or his budget was inadequate. I am assuming he is purchasing food locally.

The Ugly: The very expensive food and wine pairing dinner was a disaster. Private room was extremely hot. Lobster tail was a fragment of a lobster tail, tough maybe 1 once (this is no exaggeration) and appeared to be a leftover from a previous evening's main dining room meal. Lamb was not lamb but rather pork.

Conclusion: Never again.
nvcruise’s Full Rating Summary
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Cabin Review

Deluxe Stateroom with Window
Cabin DELUXE
Well, this is a river cruise so accommodations are extremely tight.
Bordeaux Deck Outside Cabins