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You would think that a ship updated solely for the Japan market would do Japanese-related things (restaurants, food and menu, ports of call) well. No such luck. Everything was poorly done - even the extra charge sushi restaurant was artificial. Very disappointing. Also, we were shocked to see that there were very long lines to get into the buffet (Horizon Court). The pool side grill didn’t have or serve hot dogs or “pies” (the UK snack). The cruise itinerary was changed because of a typhoon - we skipped Ishinomaki. The stop in Busan, South Korea was not necessary. An extra day in Kyoto would have been nice - there was so much to do and see. Finally, the pre-cruise hotel in Tokyo, although a lovely hotel, was in the middle of nowhere. The Princess rep was useless and even the hotel Concierge could not suggest any sightseeing tours that we could take for a day. The key word is disappointing. All of that said, our on-board experience was fine. There were any number of onboard activities, and the port lecturer did a great job of preparing us for the different ports of call. The themed Japanese baths were a great addition, and were integrated into the rear deck pool, sauna and sun deck. The three dining rooms we visited have been updated; the furniture is modern and comfortable. We remain impressed with the level of customer service on-board. The Carnival acquisition has not been good for Princess passengers, but this critical aspect remains outstanding.

I’m Missing P&O

Diamond Princess Cruise Review by Landsnark1

17 people found this helpful
Trip Details
  • Sail Date: September 2019
  • Destination: Asia
  • Cabin Type: Mini-Suite with Balcony
You would think that a ship updated solely for the Japan market would do Japanese-related things (restaurants, food and menu, ports of call) well.

No such luck. Everything was poorly done - even the extra charge sushi restaurant was artificial. Very disappointing.

Also, we were shocked to see that there were very long lines to get into the buffet (Horizon Court). The pool side grill didn’t have or serve hot dogs or “pies” (the UK snack).

The cruise itinerary was changed because of a typhoon - we skipped Ishinomaki. The stop in Busan, South Korea was not necessary. An extra day in Kyoto would have been nice - there was so much to do and see.

Finally, the pre-cruise hotel in Tokyo, although a lovely hotel, was in the middle of nowhere. The Princess rep was useless and even the hotel Concierge could not suggest any sightseeing tours that we could take for a day. The key word is disappointing.

All of that said, our on-board experience was fine. There were any number of onboard activities, and the port lecturer did a great job of preparing us for the different ports of call. The themed Japanese baths were a great addition, and were integrated into the rear deck pool, sauna and sun deck.

The three dining rooms we visited have been updated; the furniture is modern and comfortable.

We remain impressed with the level of customer service on-board. The Carnival acquisition has not been good for Princess passengers, but this critical aspect remains outstanding.
Landsnark1’s Full Rating Summary
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Cabin Review

Mini-Suite with Balcony
Cabin MB D220
Typically nice Princess mini-suite. The bathroom has been updated - the “spa shower head” is nice.
Dolphin Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews